Sbarro — Restaurant in Dearborn

I am over 35 years old now and have graduated high school but when I was in my mid teens before I got pregnant with my first son I needed 200 work hours to graduate high school. I was not use to any type of work other than house chores. So, I was highered here as a cashier. The very first day I worked I was given instructions and was new at the register. Not even an hour into my work shift one of my co workers walked over to me and proceeded to tell me "a better way to do my job". Apparently there was something wrong with the register and we were discounting peoples orders. So he starts telling me how much to charge the customers and that I should put the money in my pocket. Short fat black lighter complected male. I do this and a customer and her husband with a child points to a sign that says if the cashier does not give you a receipt for your order that you should notify the manager. I didn't see the sign when I was highered otherwise I would have known what was happening. All types of thoughts start running through my mind about what had just happened and I was a troubled teen. The manager tells me to come back to work tomarrow. I do. He takes me into the office and asked me what happened yesterday. I tell him and he tells me that I am fired. I felt bad but I figured that if these were the type of people I would have been having to work with than I am better off not working here. As an adult, I know now that the company was responsible for that co workers actions. Well, as an adult I now know other reasons it happened also. I'd like to enjoy a meal here once in a while and have wanted to enjoy a meal here but it will never happen. I was set up. The damage is done and I know how to make a majority of the meals they sell now.... 👎👎👎 oh, I put my hand on the Holy Bible...

Can someone PLEASE remind the entire staff that we are in the midst of a full on Pandemic! I’m only giving 1 Star because 0 isn’t an option. Stopped to get my daughter a Stromboli, the staff was very rude. Only 1 out of the 5 people behind the counter was wearing gloves as they handled the food. The staff wore mask inappropriately under the nose.

Was so busy staring at me rudely until they burned the food and still served it. Never greeted me, or replied to my greeting nor thank you. This location is a far cry from the Somerset location. The whole crew needs customer service 101 training Period! No excuse to behave in such a manner when people all over the world are unemployed. This behavior totally sidelines deserving food service employees from getting salary increases because people lump sum them up with the poorly trained employees that served me and my daughter. Please don’t waste your money here.

This encounter reminded me of why I don’t mind spending extra to drive further out for better service. Totally disappointed. Lacking in sanitation and customer service resulted in my disapproval of...

Haven’t been to this place in a while. Just wanted to bring a pizza for my family to try. The lady at the counter was very rude. Wouldn’t walk to the “place your order” area which is fine but then rolled her eyes when we ordered. If you don’t want to make the pizza just say so, I’m fine with a no. Then said it would be 25mins. We stay in the table right in front of the register and 40 minutes pass without anyone letting us know our pizza was ready. When we went to ask, she pretended she didn’t know who we were and tried to make us go back to the “place your order” area. We showed her the receipt and she tsked at us. Brought our already ready pizza without even an apology for the wait. We weren’t mean or anything from beginning to end so it’s not even justified for being so...