sweetgreen — Restaurant in Dedham

Hello Google friends! As a trusted Google guide, I take my reviews to heart and try to give reliable feedback. Here's my take on this location.

TL;DR: Pass on this place until they fix their customer service and staff issues. What could have been a repeat customer is now not returning anytime soon.

The deets:

Service: Not great. My spouse nearly left with only half our order because they didn't have it all in the bag when they gave it to her. Service further deteriorated when I tried to contact them about the stuff below and learned you can't contact the store directly. Only via a form on their website. Bummer, because we probably could have worked it out.

Food: Ended up being terrible. Historically, we have liked Sweet Green. Unfortunately, this site provided basically zero dressing. Have you tried eating salad without dressing? It's bad man. Nobody wants that.

Sadly, the order for my wife was also incorrect, and despite ordering extra protein for me, the amount they gave was abysmal. $40 (woah!) for two salads and a couple cans of soda, and it's not really editable, and wasn't even correct. (We did takeout and can't go back to get more dressing...)

Atmosphere: I have eaten at this location once before, and the atmosphere was good. Unfortunately, that has little to do with our poor...

Ordered here for the first time in a while and did so online. I ordered a Chicken Pesto warm bowl - subbed chicken for warm mushrooms - subbed something else for caggabe don’t remember what. I ended up with spinach, quinoa, shredded cabbage, shaved parmesan, fresh tomato, bread with pesto dressing. The bowl was very good. I do have some feedback however:

The website indicated BABY spinach but when I picked ip my bowl the leaves were regular side and extremely tough as we all know uncooked non organic spinach is pretty rough. If I had ordered in store I would have seen this. Ultimately its not too bad but next time Id get the romaine and/or kale instead. Reduced ☝🏽🌟 for this.

The combo tasted amazing and the raw veggies (purple cabbage and tomatoes) were really good!

The quinoa and mushrooms were also stand out toppings and the dressing was spot on. I did get THREE (3) dressings .. by accident but it definitely needed it since the spinach was so rough and dense.

Would return, especially since these meals are so nutrient dense and taste...

Today was my 1st day going to sweet greens and the one and dedham legacy place I end up getting the rustic tomato salad and they made the salad it looked really good I was checking out and the guy put a plastic top over my salad and I look into the salad it looks good but then all of a sudden I seen a really big green bug crawling around in the salad I freaked out and I told them that there's a big green bug in a salad they took the salad and than the girl said that she's gonna make me another one she gave me back my $20 dollars I said to her absolutely not I do not want a another Salad I am all set left up out of their traumatized will never go back the sweet greens. ........you can keep your sweet greens it could of been a freak accident really don't care ..... I dont eat big green bugs in my salad. And the sad thing about it after publicizing it people kept eating So to all those people carry on , but I don't eat greens and bugs in my salad. ........ Proceed with caution look at your food and...