Genki Ya - Dedham — Restaurant in Dedham

This place was considered one of the best sushi spots near Boston years ago …. when there were no other competitors….though times have changed and so so has this place dramatically. I haven’t been here in years but thought I’d stop by for a quick bite for lunch. I voiced my concern that last time when I ordered a sushi take out the fish wasn’t fresh, so I specifically ask when their fish was delivered/pick up from the vendor(hint: I’m expecting the fish to be nothing less than fresh-quality). I ordered a simple combo(nigiri/spicy tuna) and a sushi appetizer. The nigiris were fresh and fine though it wasn’t so much for the spicy tuna…..first off there was so cucumber which is absurd, second- the tuna was brown and not fresh. I was shocked they didn’t even get my hint that I was expecting everything should be fresh as they should only give customers fresh products. I had to ask for a remake of the spicy tuna TWICE!…. I pointed out that the spicy tuna was brown color and not bright red. They first countered back and had the audacity to say that the tuna has different parts of different colors…..last time I check tuna was RED not brown. How are you going to insult a customer and not correctly educated them on your fish that you prepare to serve? Added that you’re okay serving not fresh quality of fish to customers and potentially make them sick-food poisoning😂 I was baffled by their response but after they eventually made a fresh roll for me …. It’s astonishing how your employees/managers ego’s blockade your company’s business. I’m being generous with my 2-3 star rating. Your portions have gone down added with the prices going up. Extremely overrated. I won’t be back in the near future. Not...

I was expecting so much from this place because of the location. We were seated quickly, no wait. The hostess was polite and professional.

Positives: the menu is loaded with pictures and prices are standard for sushi in the US. There are many interesting choices and we tried the Hawaiian Roll- yes, a common roll, but they do their differently, adding in banana. While the banana was not to my taste, I removed it and enjoyed the rest of the roll, finding it delicious. (The banana made it just a little too sweet for me, but I am certain others might enjoy it as served.) We also ordered one of the rice-less rolls because my uncle prefers them and he was very, very happy with the Salmon Delight roll. (Thank you so much!)

We also ordered the tempura. (Appetizer) and it was also delicious with asparagus, peppers, sweet potato, broccoli, eggplant and sadly onion. While I enjoy onion, we had told the waitress my uncle cannot have onion. I took the onion, no big deal, but had I not had the habit of checking his food for it, we would have had a serious medical concern.

And we ordered a house salad with ginger dressing, delicious; miso soup with a side of rice, tea. Everything was good. I did have to remind about my rice.

Negatives: only 1 outright negative and that was the fruit flies which ---- one of two negatives. I am still here and had to wait for my server to acknowledge me a few times. But the main negative is the fruit flies which hovered over the food. I really don't care because I have been all over the world, but I care for my older uncle who won't notice...

The server asked me to show ID for ordering the drink. I had a picture ID, I showed my picture ID on my phone, and she took my phone and vanished for around 5 minutes!!! You heard me right, she took my phone with herself!! Like, what the actual.... And I was with my friends, we looked at each other, shockingly. Then I tried to find her, but she was gone with my phone! I asked lots of servers and everyone. After 5 minutes, she arrived, and I was telling her, "You are absolutely not allowed to take my phone with yourself and be gone for 5 minutes!" And guess what? She wasn't even sorry for it. Oppositely, she said, "You are not allowed to drink," and etc. I said, "That's okay, but acknowledge what you just did!!" Unbelievable!! She said, "I'm going to bring the manager," on me, not for help, kind of for kicking me out! My friends de-escalated the situation, but I'm very upset and angry about this, I got very embarrassed in front of people and importantly in front of my friends.

My advice to people is: be careful where you're going with your family, because you don't know what kind of people get hired in these types of places nowadays.

The server was a lady who kinda looked 25 or 20 year old...