Let me first say, I am a Better Buzz fan and a long-standing customer who frequents multiple locations. So on New Year’s morning I mozied into the Del Mar shop, got an (expensive) latte, and sat down to enjoy it.
That became a most challenging task. The music was uncomfortably loud. People came by my table and started chatting with me and I could barely hear them over the blaring music… And this was relatively early in the morning… New Year’s morning no the less, when some people might be hung over. I wasn’t, but I have enough emotional intelligence to think of others. You guys are running a coffee shop, not a night club.
Additionally, the type of music that was playing (close to Rap) was an insanely poor fit for both the time of day it was, AND the Del Mar clientele. Was there an adult on duty managing this place? There was ZERO THOUGHT of how the music affected the environment. It was so repelling, though I originally intended to order some breakfast after my coffee, I just packed up my things and left.
Get a grip y’all and know...
Read moreToday was my second visit in a week. The first visit, the man who took my order was nice and answered any questions I had. The service was surprisingly slow as there wasn't much of a line. I had downloaded the app so I did a mobile order today. I arrived about 3 minutes after my order. Received my food about 5 minutes later. Around 20 minutes I finally asked where my drink was. I was told someone else must have taken it and next time ask sooner. I indicated I had been there and was watching the drinks but she insisted someone must have taken it. She made my drink quickly. The main reason I waited so long to ask is because people waiting in the lobby when I got there were finally getting their items so I figured since they have been here longer, mine was likely still coming. Plus I was watching how quickly the baristas worked and it was not very quick at all. Most people were waiting about 20 minutes. For the time of day it was, I was surprised at the slow service. I may occasionally be back but it won't be my go to. It is...
Read moreConsistently Amazing – The Team at Better Buzz Del Mar is Next Level
I can’t say enough great things about the team at Better Buzz in Del Mar. From the moment you walk in, you’re greeted with genuine smiles, upbeat energy, and a level of customer service that’s honestly rare these days. Every visit feels like a pick-me-up, not just because of the coffee (which is always on point), but because of the people.
Their professionalism and efficiency are top-notch, but it’s their positivity that really sets them apart. Whether it’s your first time or you’re a regular, they treat you like they’re genuinely happy you showed up—and that kind of atmosphere is infectious.
It’s not just about grabbing a drink anymore—it’s something I actually look forward to. Huge thanks to the whole crew at Better Buzz Del Mar for consistently making my day better, one...
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