Casey's — Restaurant in Delapre Township

I believe this location has a new manager, as well as some other new faces. All I can say is wow, the customer service has taken a drastic nose dive. On multiple occasions I have witnessed people ask simple questions, only to be told I don't know/blown off. Literally 0 effort to service the customer. A gentleman asked if the compressed air was working, the employee stated they didn't even know what that was. My guess is that the compresser was turned off, and they couldn't be bothered to check. I asked if they happened to have a drink in the back, since it wasn't stocked in the front. I got the same 0 effort of I don't know/don't think so. In times past, or with another employee, someone would have checked. The multiple negative encounters have all involved the same "manager". Possibly the owner can provide some training, or offer some guidelines for dealing with the public. So sad, but I will be taking my business to another...

We are happy to find a Casey General Store nearby to enjoy their legendary pizza but left a bit betwixt and between with a Pizza Ranch across the street. Oh well! We decided on CGS this time and found they continue to use the same quality ingredients which we like most about CGS pizza. However this location lacked somewhat service wise. Perhaps it was simply extra busy which may have created haste and the serving up of under cooked pizza. It was done but lacked the crispy crunch which is typical of the fresh out of the oven pizza we ordered. I tend to avoid those which are baked ahead for just that reason. They seem soggy and under cooked after the set for an indefinite amount of time. All and all CGS still has great pizza even if you do have to pop it in the toaster over for a couple of minutes when getting back to the house. At least I'm only 5...

Please evaluate your morning offerings in the 'donut' display. Chocolate covered donuts & chocolate donuts are always the first to go and often gone even BEFORE 7:30 a.m. There always seems to be plenty of "white goo" covered offerings that remain well into the day. You might concentrate on items that sell v.s. items you probably end up tossing anyway. Also...could you clearly label 'cherry' donuts. Once covered in your translucent "wall-paper-paste" they are indiscernible from others. Perhaps this is a bit much over donuts...but a couple donuts and coffee are much needed most days. On the plus...