Burger King — Restaurant in Delavan

On my birthday I went with me and my family to this burger king. The lady that took my order kept getting our order wrong and as I corrected her she responded with rude comments like, settle down! My wife looks at me and says what is her issue? Than the lady just sounded pissed the rest of the order! I go up to the window and no smile,no hello, other than a strong feeling i am being a burden to them! I had gone to the second window and told the lady how rude that interaction was, she apologized! I get my order and its missing a drink and hasbrowns. I go back to get them and the hasbrowns are ice cold! I go back into burger king to get my money back. I Told them the hash browns were ice cold than that same lady said no there not! I told her to feel them and then she lied by saying they came right out of the fryer! I said no they were ice cold, I want my money back! She then said I AM NOT GIVNG YOU A REFUND! I said take the receipt and return my order! She said step aside I have customers, i told her again take the receipt and return my order! She aggressively rips the receipt out of my hand and says it won't get returned for 3 days! I asked the other lady who was much nicer where is the manager she said that was her! I could not believe what i am hearing! I said I'll call in when she is not here! The lady agreed with me! That nice older lady seemed terrified of that manger and I can see why because I felt threatened that entire interaction!!! Today is my birthday and burger really made me feel sick to my stomach from all the threats, stress, and horrible...

The absolute worst service you could imagine. The dining room was filthy with sticky floors, the soda area was completely destroyed no lids to be found, napkins out, ketchup area nasty. Now off to the food...ordered 3 simple meals nothing fancy or special order. We sat down at the cleanest dirty table we could find and we waited...and waited...and finally I had to go to the counter speak to the manager on shift and he had no excuse for why the food is taking so long. After asking his employees what was going on all they said is a simple chicken sandwich takes 6 minutes to cook. No actions were taken to make the situation better and this wasnt even during a rush time. We will never be returning again. If you want good Burger King go to Beloit the store is clean the employees know what their doing and your food is fresh and amazing. The Delavan store needs all new staffing and start over again. Such a...

Took my wife here today. The customer service is horrible. They need constant reminding of what you ordered. Everyone we watched order food had all their orders messed up. You have to ask for a lid and straw even though they are stored under the drink machine. This will be the last time we visit this place. For anyone thinking of coming here save your time and money and go somewhere else. They need to find new management that are capable of doing their job. When the people who are in charge don't care why should anyone else. Also everyone else was in a hurry to leave and some people didn't finish their food because they hated the experience. The bathrooms are disgusting and they were out of toilet paper. Checking bathrooms is a sanitary matter and if they don't care about sanitation maybe the state can step in and show them how. One of the managers coughed on a...