Service was good! Ms. Jocelyn paid attention to detail, but so did I.
I will be contacting the health board as there were a couple of things that were not being followed regarding food safety.
Which are -
Mostly all employees had rings and or bracelets. Food Handlers in Louisiana (and many other states) are not allowed to wear due to possible food contamination (Say dirt falls off, a pebble, etc). They have a couple of Air Freshener Sprayers pointing directly at the tables - chemical contamination as drops can land on food. The place has mold present. A lot. Mainly on dining room ceiling tiles due to leaks, however, I also noticed evidence of leakage through the walls. Where I was seating at (Table 41) on the bottom of the wall had a lot of dried up liquid. White liquid. There was a strong smell inside the restaurant. There is a small leak, or something. It smelt like bathroom (Like a Port-o-potty)
I also got served 1 - 2 day old Mexican Soup. I thought it was fresh, but as soon as I tasted the soup, and had that fridge taste in my mouth, I immediately started to regret going in to Victoria's.
Please note that I am ANSI and ServSafe Certified Manager, and I'm not making this review lightly.
In all honesty, I an willing to give pointers to the Restaurant Management, but something has to...
Read moreHave been here about 5 times . All times there was a problem with the service. I enjoyed the food so figured it would get better. But didn’t. The first visit I had my 2 yr old daughter with me. We were leaving with a handful of to go items (bowls / boxes ) never offered a bag. It was pouring outside so I’m struggling to open the door, get my umbrella and sheild my daughter, the host was at the front and just stood there! No one offered assistance. Of course I dropped a box outside. The final visit I had 3 kids with me, fajitas and queso. One of the kids meals had fries that were extremely overdone. Yet they brought the plate out that way to us . The other was a kids pizza that had been microwaved and the crust was chewy and inedible. I asked the server at least 4 times for more napkins. 4. I mean there is queso everywhere, and the server gives me beverage napkins. Service is important to me and they dropped the ball time after time. I have not...
Read more1-9-25 - Thursday- I Literally just threw our to go food in the trash. Ordered Chicken and beef fajitas for myself and Chicken Fajita nachos for my girlfriend. Service was outstanding and had order in less than 10 min. Ill start with the fajitas. Chicken was dry as hell and literally crispy, the Beef was chewy as boot leather and had no flavor at all, not to mention both were cold and it took me 10 min to get home from the restaurant. The rice I cannot even explain that sticky mess. The Chicken fajita nachos were all soggy, the chicken was non existent and all of the toppings were actually on the bottom of the box except for the 1/2 gallon of peppers they dumped on top, which i did not request. The salsa was watered down and weak and the chips were cold and over baked. I should have just went to my normal Mexican restaurant in walker, but thought trying something new would be good...Sadly it was not. Sombrero's for the...
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