Burger King — Restaurant in Louisiana

This 5 star review is all about the customer service! By far the best customer service and efficiency I have ever seen at a Burger King location. I had sworn off Burger King and their horrible service for years now. Actually dreaded when one of my kids asked me to go there. But we recently moved to this area so figured I would give this location a try. 4 cars in line in front of me but the line moved quickly. Not one car was asked to pull around and wait for your food to be brought out to you (a tactic the location i used to live by used to improve their drive thru time). When I got to the speaker to order they were polite and pleasant. When I got to the window I witnessed the teamwork that keeps this place running so well. Witnessed the manager bagging orders, helping the team. She is actually the one who brought my food to the window. I just had to tell her how great of a job they were doing. I asked if she was the manager and she said yes. The name on her tag was Nicole. She was probably waiting for a complaint but I told her it was the best Burger King I had ever been too and they were doing a GREAT job. That's a true leader in the trenches with her team. She should be training all locations to operate...

WORST Burger King!! People are VERY rude. I have given this Burger King MANY chances before doing a review but I ALWAYS come back with the same service and the same idea on the food! The fries are ALWAYS cold, hard and OVER salted. The Burgers and Chicken sandwiches are cold with WAY too much mayo and put together sloppy. IF the even get your order correct. The cheese is ALWAYS 1/2 off and stuck to the paper... the drinks have hardly any ice and are watered down and seem like they have been sitting a while. I DON'T know why that would be??? There is NEVER anyone there but you STILL have to wait!! And the kids meals, they NEVER get that right. Another thing they can't EVER hear you over the drive-thru, but if you go in it looks like NO ONE even is working cause it is TOTALLY vacant and if there IS someone behind the counter they are EATING! And rude looking at you like you got two heads or rolling their eyes don't say a word, no welcome, no Thank You NOTHING!! TONIGHT was MY family's last time at this Burger King. I WILL go to McDonald's across the street! Or Sonic OR even BETTER drive to Juban Crossing and get "Real Service" and Good, Hot, Correctly made food! GOOD BYE Watson...

I ordered two separate orders which came in one bag. Disappointing! If I have two different tickets, I should have two different bags. I requested onion ring sauce that wasn’t in the bag had to ask for it twice. When I looked at my fries, I had upsized to a large but got a small amount of fries that only half of the fry bucket was filled. They put fresh fries on top of the old fries that they gave me when I asked them to feel my fried bucket. And time and time again I go and I never get napkins. When I go to spend almost $15 per person and I upsize it needs to be upsized with a full cart of french fries and fresh ones at that. Very unhappy. if you make a mistake, you could’ve at least thrown out the old ones and giving me a full bucket of fresh fries. I won’t be spending my money at Burger King anymore. I understand we’re having a serious inflation problem but this is ridiculous especially if you can’t provide the service, you deserve that you’re paying your hard earned money for an overpaying at that. and the saddest part is my burger wasn’t even hot. It was cold. What happened to...