Sundancer's Cape Cod — Restaurant in Dennis

0 stars! This may be the saddest I've felt in writing a review. After over 30 years of my family being customers including hosting my own wedding rehearsal dinner here, celebrating milestones and watching my parents (my Dad no longer being here with us) have many a special date nights and family nights at Sundancers, I can no longer in good conscience return.

Absolute worst dining experience/customer service. Rude & dishonest staff. Portion sizes have been cut, prices raised, menu favorites gone. Ok inflation, so tried to look past all that. However, we went in with two toddlers, two grandma's, 2 adults and 3 young adults. There to celebrate my brother and sisters 20th birthday. Went early at 5pm to beat the rush and maximize the time. Told we could not bring in outside food when trying to sing with a cake at the end of the meal. Ready to look past it with zero resistance from us. Understood and was fine with it.

I privately ask the server if they offer anything for birthdays to which she happily replies she'll bring a slice of chocolate cake. Get the bill and we are charged $8 for the slice. Never told it wasn't complimentary. Never even given an option since it was apparently going to be added to our tab. Thinking it's an honest mistake and the server is rude back and sends a manger. Manager says the server is new and she'll take it off the bill after much discussion. Another manager comes over offers no apology and is condescending and dismissive. Later realize, they may have took off the $8 cake, but added 20% tip to the bill (this was not on the original bill).

During this, the band starts playing so my husband and I take our 2 and 4 year old to dance (as we pumped up Sundancers for a place to have fun, dance and wear Hawaiian attire which we did). The second manager/bartender (bald larger guy) who told us we can't bring in outside food came over to tell us we can't have our kids dancing where they were. We were off to the side causing no harm and there was no designated dance space. This felt completely over the top and just because he was frustrated that we mentioned being charged $8 on an over $200 bill. The guests nearby loved clapping and smiling at our dancing kids but the manager shuts it down. Our 4 year old starts crying and the very kind, awesome guitarist comes all the way down the restaurant to play for him and cheer him up. I point this out to the manager and he continues to be disrespectful in tone and manner. I tried to talk calmly and with reason as repeat customers I did not want this to be a bad experience and especially for the two awesome birthday kids and my own children just trying to have a good, wholesome time.

The hostess was unfriendly and showed annoyance that I said we didn't need a high chair after she set it up. My sister asked for one not knowing we didn’t need it. The server was friendly up until I politely pointed out her charging me for something she passed off as complimentary. The two people who stated they were managers took something that could've easily and quickly been rectified and instead made it into a situation where I left never wanting to return to a place I loved.

The view is spectacular, but the food is overpriced, small portions, poor quality in comparison to a local place like Skippers which charges the same or less and gives you far more. Not to mention Skippers staff are consummate professionals and friendly. The way Sundancers staff treated us as polite, repeat customers is appalling. I left and cried when we would've stayed, danced and spent more $ on drinks.

Save yourself the trouble and just walk along the dock for the view and then go eat...

Been coming here for years, always been pretty standard. I always thought the owner behind the bar was pretty nice. This past Saturday myself and 8 other guys in our late 20’s came in to celebrate a bachelor party. None of us were drunk or being rude. I am a bartender myself so i always try to give the benefit of the doubt and this genuinely the first time ive ever left a bad review about a bar. The place was empty at 3/4 pm with two bartenders on, maybe 5-6 people drinking beers at the bar, 1-2 seated tables outside. Ordered a round of beers which was fine but when i went to order shots for the table the older male bartender, with the shaved head and tattoo sleeves got upset for me ordering maybe the most common mixed shot a bar can offer after denying my first request because they dont have the ingredients, i was staring directly at them lol, but im not going to big dog another bartender and tell them how to make a basic shot. When he gave me an attitude for ordering 9 green tea shots, i asked if he had dr. Mcguilicudies mint instead since it’s simpler for him. He replied with “can you just make up your mind, i dont have all day.” My dude, your shift is either just starting or just ending, theres no one in the bar and you have another bartender with you. What do you mean you dont have all day? He wasnt even the one making the shots, the other bartender did. All of this to say i wouldnt be upset normally, im on the side that bartender is almost always right, i love a good dive, and myself have been known to respond to customers in kind if they are being less than friendly. However they charged me 14$ a shot for some small, weaker than average green tea shots, made with well irish whiskey and probably finest call sour mix. When i asked for an itemized receipt the male bartender wouldnt give me one. So i did quick mental math and asked if 14$ a shot was right and he just said “yep.” Honestly i can appreciate getting taken advantage of at a spot right on the water but the fact that i couldnt even get an itemized receipt really left me feeling like i was being ripped off, especially when my buddy’s long island was 15$ for more booze. Still left 20$ as a cash tip out of courtesy but it left a bad enough taste in my mouth to write this days later. We got up and walked across the boardwalk to the shanty next door, where actual cocktails were the same price as our shots. Had a much better experience there. As for Sundancers, im pretty bummed our old faithful has really fallen off. Would go back for a beer in a pinch, but id definitely walk out if i had to order from...

Hi everyone I’m singer/drummer and I wanted to share my experience with Sundancers for any other bands looking to play here. We arrived and had easy setup for our 9pm show, but little did me and bandmates know it was about to change.They may look and sound friendly but once it get it’s to showtime completely different. Our host Diane, told us to play our quieter song towards the beginning due to how loud the place it can get, so we did. It ended up being loud so she asked if we could turn down, we then proceeded to turn down but after each of our songs throughout the night the bouncers and Diane became more aggressive claiming we were turning up every time we were asked to turn down. We never turned back up our volume once they asked but still we’re being yelled at and saying we were disrespecting the venues wish. All of the audience were having a blast and were also starting to get upset with the staffs behavior. We were scheduled to play til midnight but Diane thought it would be best to come up on stage and grab the mic from me and band mates to say we would done after two more songs. Upset by the decision we finished the show but the behavior still continued past our end to the show. They were quite literally pushing us out the door by Diane saying” I need all of you out of here right now!”. She then threw the check at us and that was it. Maybe it’s the fact I’ve never experienced this in my 2 years in performing but my bandmates and I were truly angry and upset with the way they treated us throughout the night. We will never take the time to drive down to the Cape for them ever again. So for any other bands looking to play here, either stay away or make sure to bring the worlds smallest sound system with you so they can put up with the music they asked you to play...