Rosie’s Ice Cream — Restaurant in Denver

I have hesitated to write this review but my experience at Rosie’s didn’t sit well with me. Two nights ago I went to Rosie’s with my friend. The line was very long and there was only one person working. She was taking orders, scooping and making milkshakes. We felt there should have been more than one person working on a busy Saturday night. Anyways, when it was my turn I ordered a medium ice cream with hot fudge. The woman behind the counter was very generous with the hot fudge, but as she walked the ice cream over to the counter, the fudge started spilling out of the cup (there wasn’t enough room for it). The woman barely hesitated and then grabbed a washcloth/rag off of the counter and began to catch AND wipe the hot fudge that was dripping. The rag absolutely touched the ice cream in the cup. I said “is that a dirty rag!?” and the woman replied “no, it’s just the counter rag!” I was horrified. This to me indicated that it absolutely was dirty. It was not a folded rag or anything- it had clearly been previously used to wipe the counter of drips. Then the woman said “do you want me to make you a new one?” as the fudge continued to drop into her bare hands while she tried to prevent it from falling. I was too stunned to speak so my friend then said “Yes. Yes she would like a new one.” The woman did make me a new one and the ice cream was decent, but the entire rag event really threw me for a loop!!! She was about to hand it to me as is, had I not asked about the rag. I feel like whoever this was working needs to be trained a bit more about cleanliness (and perhaps about putting the ice cream in a larger cup if hot fudge is...

We were excited to try a new business in our neighborhood. Unfortunately we didn’t even stay long enough to try the ice cream. The girl working behind the counter didn’t even acknowledge us when we walked in, she was too busy chatting with some gentlemen leaning over the counter. When she finally did decide to serve us, we asked about GF options - I have celiac. She tried to tell us that the Oreo flavor was Gluten free - when I wanted to double check, she argued with me that they say gluten free right on the label. Oreos are not and have never been gluten free. This could have made me very sick. The whole experience was so off putting...

Very delicious Ice Cream, very friendly atmosphere words can’t express how much I love this place I heard the sad news this place & location is going to close due to very low sales. I really hope business picks up for this company because the owner is really kind and workers are very friendly and kind! The ice cream is freaking amazing very underrated ice cream please everyone keep this ice cream place alive🫶🏻 and its so cozy and fresh inside! Very clean environment and the bathrooms are very well maintained. And they even have doggie treats for your babies so bring em in while you eat...