Coffee Factory — Restaurant in Derry

This place was WEIRD. The vibe was strange, food was mediocre, and drinks were disappointing. Would not recommend or go back.

The vibe: Went just a few minutes after they opened on a Friday and the place was absolutely dead from the time we walked in to the time we left. Staff wasn't rude or uninviting, but they certainly weren't warm and welcoming. I heard one of the employees talking about how they didn't want to work another week and they didn't need to verbalize it for me to know that. There's a lot of mismatched decor all over the place, but not in a fun eclectic way. It's in a "this was on sale" kind of way.

The food: The pastry display cases were empty. They had only 5-6 croissants on display and some bagels. There were also a few cinnamon buns. We (me and one other person) ordered a cinnamon bun each and they heated them up for us. When we got them, they had that white dust on the outer rings, making it obvious these were stale and old. First bite proved the staleness even more.

The drinks: I had an iced black tea. It was fine but I wish it was brewed longer. It was really light in color for an early grey. The person I was with has an iced coffee and said it tasted like they burned the coffee.

Reading other people's reviews, I feel like we went to completely different coffee shops😂. I see people talking about the staff showing their coffee expertise and everyone being friendly. That was not the...

first impression: they definitely do a great job making their expertise known - from floating literature to the historic machines, their grasp of the coffee culture is presented well within their walls.

what they offer: there are your typical coffee and espresso drink offerings as expected from a coffee shop. i enjoyed a lovely flavorful double espresso. but no porcelain cups! the full espresso experience requires a "for here" cup!they also offer smoothies, bagel sandwiches, paninis and some baked goods. in addition, they offer almost a dozen types of coffee, roasted in house. very nice touch.

the vibe: employees were nice. it is 1:30pm and there is currently a small crowd. very mellow.

the space: the space is bigger than you would think and can accomodate a large crowd - dare i say 50 people or more? it is a wide open room with a super high ceiling. and it smells great!

overall: i like it. if im in the area, i...

Love the atmosphere, a favorite of the family for quiet mornings to meet up and chat. The food is top quality and though I'm far from a coffee snub theirs has a lot of love. The people are sweet and the over all experience is always wonderful and pleasant.

Edit: Though I stand by everything I said previously about the staff and atmosphere I'd like to note one unfortunate thing. There seems to be an issue with keeping things in stock. Whether this is poor ordering or just an unawareness of the business they'll be doing -- it's always a little disappointing to be told at 9am they are already down to plain bagels, or there's no whipped cream for the lattes. There always seems to be at least one thing that is gone, or out of stock to marr the mornings order. It's very unfortunate because I love cafe itself and want to support...