Fawn's Asian Cuisine — Restaurant in Des Moines

Egg Rolls were quite good. Sweet & Sour sauce was the best I've ever tasted. My Husbands Hot & Sour soup was good, so too the Crab Rangoon's, though the amount of crab was rather slim, according to him.

Our hope were very high, after reading reviews, and sampling the appetizers. Then our main dishes arrived and everything went downhill fast. The food on each of our plates was tasty, done properly and spiced just perfectly. Truly, was an enjoyable & pleasant experience, until the "Burned" taste hit the palate.

Some dish, prior, was burned and the pan not cleaned afterwards.

My plate smelled burnt, but was not, while it did have that burnt taste. My Husbands plate simply tasted burnt, without any smell.

Granted, this was late in the lunch hour, after 1pm, and the parking lot was still half full. We pointed out the issue, to our server, who was friendly and apologetic. Rather than allow them to have another go, we decided to leave without a main course.

After realizing that the cooking pans had obviously not been cleaned, well enough if at all, between each use, we started really looking about the place, rather than engaging each other in conversation.

The place was dirty. Just what we could see, out front. The floor, baseboards, even the tables. Tables that had plates on the, when we walked in 20 minutes earlier, still had those same plates sitting.

I can overlook some dirt on the floor, black marks on the baseboard that never get cleaned off, even dust/webs on the ceiling tiles. Some of the very best greasy spoon restaurants have all those things, but the counters are clean, so too the plates and prep surfaces. Just don;t let the lack of cleanliness be tasted, in my food.

While my Husband paid, at the counter, I went off to the ladies room. You guessed it, Dirty & no towels. When I walked over and mentioned this to my Husbands, he asked the cashier for some paper napkins or towels.

She asked him, "Why?" in a rather rude manner. Enough so, that I asked my Husband , "Have you been rude?" To which he replied, "No". Turning to the Cashier, he informed her that the ladies rest room was out of towels and I needed to dry my hands, after washing them.

She tossed him some napkins. While I was drying my hands, she asked him, more statement than question, "You're not ever coming back here, are you?"

"No", my Husband replied, simply.

This place has many excellent reviews, It could very well be that we just hit them, on a bad day....

Such poor service, will never be back. Went this morning and it was not busy, maybe about 5 tables. I Was sat down, waited 15 minutes for anyone to bring my table any water and one of the glasses had lip stick prints on the rim. I also had to get up to grab my own menus and grab my nephew a high chair. Then waited 15 more minutes for no one to come take my order while people who walked in 10 minutes after me, already had their orders taken, and had already received their appetizers. Once I got up to leave, the waitress knew exactly why I went to the front to tell them I was leaving. She tried apologizing while I was walking up and made the excuse that she thought a different woman had taken my order, but I had menus on my table and was looking at all four of the waitresses/waiters, that were walking around helping everyone else, waiting for someone to come take my order. I am a waitress myself and understand how it is for waitresses/waiters (that's why I waited 30 minutes before I walked out) but this was just plain bad service. It's a shame since I've eaten here before and their food is...

Been here a couple times - keep forgetting to take pictures, but the food I had gotten was delicious both times. I got low carb pho (get shredded lettuce instead of rice noodles) with everything + oxtail. Super-dee-duper delicious! Missed out on the oxtail last time because they were out, but they do bone broth and it's awesome.

The other dishes that I had sampled were also tasty, but I suppose I can't say as much about them. The owners and workers seemed very pleasant to be around both times I was there as well.

Weird that it is between two laundry mats, but I guess I can't hold that against them. The food was good and the staff was nice. Can't complain about that...