Chick-fil-A — Restaurant in DeSoto

This is the first time I have ever gotten bad customer service at a chick fil a. I was confused on if I was in the correct line due to how they have the sign set up. I was in the mobile line by accident. I asked the two attendants what do I need to do the sign are confusing and I got into the line by accident. I was the only person in line and they said I needed to drive around and get back in line.( In Red oak I got in the wrong line by accident and the attendant just took my order and explain to me which line I needed to be in next time. I thought since this was my first time at this location they would do the same thing.) Well that didn't happen. I was told that I had to drive all the way back around and get in line all over again. That didn't make sense to me since I was the only one in line so I cut across to the other side. The the young man was like oh honey you have to help her. The young lady acted like she didn't want to be at work she was very dry and rude I have never experienced that type of behavior. Once I got to get my food a young lady came to scold me as if I am a child telling a car follow behind and cross over. I'm not responsible for other people actions. And I honestly don't know what that had to do with my particular situation. And I also cut her off saying that I never been to that location and it was a accident.. I cut her off again and said it will never happen again cause I'm never coming back and drove off. I will deal with red oak traffic and construction it's worth it due to the...

I recently visited the Chick-fil-A located in desoto off belt line rd, and I have to say, the experience was absolutely outstanding! From the moment I walked in, I was greeted with warm smiles and genuine hospitality.

The staff at this location went above and beyond to ensure that my visit was enjoyable. They were incredibly attentive, friendly, and quick to address any needs or questions I had. It's clear that customer service is a top priority here, and it truly made a difference in my dining experience.

The food was delicious, as always. My order was prepared quickly and accurately, and the quality of the meal was top-notch. The chicken sandwiches were perfectly cooked, and the waffle fries were crispy and fresh. I also appreciated the cleanliness of the restaurant; it was spotless, and the atmosphere was inviting.

What really stood out to me was the personal touch the employees added. They took the time to make conversation, ensure I was satisfied with my meal, and even brought my food to my table with a friendly demeanor. It's these little details that make Chick-fil-A a cut above the rest.

Overall, I highly recommend this Chick-fil-A location for its exceptional customer service, delicious food, and welcoming environment. I'll definitely be returning for more great...

So at all other chick-fil-A restaurants they have always given my son fries in replace of hashbrowns because he’s autistic and has a texture issue but here at this Chick-fil-A they’re telling me no and I just don’t understand why when I’m bringing my autistic son. To enjoy breakfast This is the only thing he eats in the am and nothing else and its really hard to make him eat I tried to get him fries they told me no they don’t do it at this location basically denying my autistic son’s right for 🍟 im upset my autistic son is upset as well. I hope he has a good day since he didn’t get what he wanted for breakfast. Y’all need to start honoring things for autistic. Kids was 2 to 3 minutes if the parent says they will wait. Chick-fil-A needs to do better if you’re going to not be open on Sundays and lease catered to the disability children That only eats from Chick-fil-A I can’t express for other children, but for mines I will make a big deal all of the other Chick-fil-A restaurants have not ever did this, but this new one is trash. I do not recommend it at all if you have an autistic kid and they do not like hashbrowns because of a texture issue do not go to this location because they will not honor it. They don’t care about...