Little Caesars Pizza — Restaurant in DeSoto

i’m writing this review on behalf of my mother who is the most respectful person that anyone has ever come across. every time she goes up to this location it is the worst customer service i have ever heard her explain, it makes you wonder how these people with attitudes even get these jobs while there are kinder people who are willing to make others feel welcome. the WHOLE part of working in fast food is being able to make your customers feel welcome and as if they belong, without that, who in their right mind is going to want to actually dine there or order from there..? there is this short young lady there who has treated my mom with complete and utter disrespect EVERYTIME we get food from there. today when my mom when to pick up our order, she had the most nonchalant attitude, anytime my mom asks for the most MINOR things, such as getting parmesan or a jalapeño cheese dip, she gets annoyed..? i personally work in fast food and never have i ever treated my customers with such disrespect. i always try and make our customers feel as welcome as they can in order to provide the best customer service. making someone feel as if they can’t even order here is gross....

I literally never write negative reviews, but this place is terrible. I live literally next door and will NEVER come back. The girl at the window is very sweet so nothing against her customer service but my food was not prepared how I requested. When I asked for it to be fixed, she said “we already did”…I tasted my food and literally felt like I was eating pizza dough. It was raw and uncooked so I asked for a refund, mind you the pizza was still full, I only took one bite. They told me I couldn’t get a refund but said they would remake it lol so I allowed them to remake it, waited another 10 minutes and it was still not right. So I asked again for what I paid for and she said “he did that”, at that point I just told them nevermind and keep the food and money because never should I have to go back and forth about an order that I paid EXTRA FOR custom items and then after it was raw you would think they would have sympathy and get it right but they didn’t care. Just took it back and said ok. I drove 15 mins down the road to Cedarhill location and it was 100% better. Never will give them my...

I went to this location for a hot and ready pizza and was quoted 8 minutes the girl at the window then had an attitude and told me to move my car because she needs to get the people behind me and moved and parked I went back into the building 3 minutes later to get my pizza and asked if it was hot and ready she then grabbed a pizza and threw it across the counter without saying anything so I said why would you throw the pizza she then said get it and I responded you need to fix your attitude it’s just pizza and she attempted to tell me to come and do something to her as I was leaving I laughed and told her she’s a child her coworker held her back and another person came from around the back and mugged me the initial girl didn’t give her name but had a really pretty pony tail swoop and the other girl was a Hispanic child this place is absolutely unprofessional and should be shut down they are going to get seriously hurt plying with people like that when I tried to call customer service it was closed to this is what was next if your reading this go to...