Starbucks — Restaurant in Dixon

Rude staff. Unacceptable service. I ordered a latte' and waited 20-25 minutes with no coffee in sight. They had 4 people working and only 1 associate making coffee. Seemed they did not care about the in-store guests and were only focused on drive through customers. Customers/orders in drive through that came after my order was placed were served before me.

The manager, a blonde curly hair lady wouldn't care if they had guests waiting to order and was going in and out of their stock room with headphones on. Guess, whatever that was; was more important than taking care of the guests.

I finally couldn't wait any longer and asked to cancel my order and issue a refund. Same manager refunded my order and was extremely disrespectful and utterly rude. She just handed me a receipt and did not say a word ... no thank you no apologies, just stared at me hatefully.

I have been a Starbuck's member for life and have been to a multitude of locations across United States and of course experiences were not always stellar; however, I have never been treated how the manager at this...

My recent visit to the Starbucks establishment in Dixon, CA left me profoundly disappointed. As I entered the premises to order a simple cup of coffee, I encountered a complete lack of customer service. The staff exuded an attitude that suggested they were disinterested in their work.

Standing by the counter, I patiently awaited my drink. However, to my surprise, I glanced up from my phone to find my untouched beverage sitting there. While I understand that it wasn’t a busy time, I expected better attention to detail. A well-trained barista would have promptly informed me when my drink was ready.

This establishment urgently requires an overhaul of its customer interaction training. As a loyal Starbucks patron, I sincerely hope they address these deficiencies and elevate the overall experience for...

The WORST EXPERIENCE EVER at a Starbuk's. I've been a loyal customer for the very least 15 years. I ALWAYZ have GREAT CUSTOMER SERVICE & ORDER SAME DRINK. The woman that took my order saying "we don't make those kind of drinks(Expresso frap with 2% milk, had to b nonfat) fine then go to window to pay & she says she can't take cash & I give my card & during hand off she spills half the drink & I'm livid at this point but still ask for napkins/wet Wipes anything to use to clean spilled drink on me, my purse & she says we don't have enytin to help you & waves us off!!!! This is RIDICULOUS!! THAT EMPLOYEE NEEDS TO B RETRAINED ON HOW TO B RESPECTFUL TO A CUSTOMER. I just spent something between $45 & $50 & the experience should've been a...