THE WORST WORST WORST CUSTOMER SERVICE I'VE EVER HAD. AND THE MANAGER WAS NO HELP. WE WERE TAKEN TO BE SEATED AND IT WAS JUST 2 OF US THE WAITRESS OFFERED AND ASKED US IF WE WANTED THE TABLE WE WERE STANDING NEXT TO OR ANOTHER TABLE FURTHER BACK IN THE CORNER WHERE WE WOULDN'T BE ABLE TO SEE THE STAGE OR THE DANCE FLOOR. SOMETHING I HAD ASKED HER, WHICH WAS IF THERE WAS A TABLE CLOSE TO THE DANCE FLOOR. WHICH SHE SAID NO. WE WERE GOING PRIMARILY TO WATCH THE SHOW SEE PEOPLE DANCE AND HEAR YHE MUSIC. FIRST TIME IN MIAMI COMING FROM WASHINGTON D.C. WHAT TERRIBLE TREATMENT AND A EXPERIENCE. AND TO THEN BE BLAMED FOR IT. WELL I ORDER OUR FOOD. MIND YOU I HAD TOLD THEM I HAD HAD SURGERY AT THE ENTRACE. (WHERE THE WOMAN THERE CHARGED US A $10 ENTRANCE FEE EACH. THEN SAID THERE IS A "RULE" THAT WE EACH HAD TO SPEND $50 BETWEEN FOOD AND DRINK. WE WERE LIKE WUUUUATHA? BUT OK. I DID EXPLAIN I HAD HAD SURGERY AND I CANT REALLY EAT. FAST FORWARD. WE ORDER. WE START WATCHING THE BAND WHICH WAS GREAT. BUT NEXT TO US WAS ANOTHER TABLE BUT THEY WERE SET UP IN THE AISE NEXT TO ALL THE OTHER TABLES. LONG STORY SHORT THE WAITERS AND WAITRESSES ARE GOING BACK AND FORTH WITH FOOD ETC. AND AS TIME WENT THEY STARTED RUSHING AND THEY BANGED INTO OUR TABLE. WHICH MADE THE TABLE SLAM INTO MY STOMACH AND SPILLED MY WATER ALL OVER ME AND THE TABLE. ALL I GOT WAS A HAND ON MY SHOULDER AND AN "I'M SORRY" THIS HAPPENED 4 TIMES. I ASKED FOR THE MANAGER WHO DID NOTHING. AND INSTEAD BLAMED ME BECAUSE I CHOSE TO SIT THERE. SO I GOT SO UPSET I STOOD UP SAID GIVE ME BY BILL I'M OUT. BUT THE MANAGER CONTINUED TALKING TELLING ME HOW IT WAS MY FAULT AND DID I JUST WANT ANOTHER SEAT. (REMEMBER THAT BACK CORNER) I WAS LIKE NOOO GIVE ME MY BILL. SO AFTER ALL THAT ARGUING I WOULD HAVE THOUGHT HE WOULD HAVE COMPTED OUR MEAL. BUT HE SAYS HE DIDNT CHARGE US OUR DRINKS AS A GOOD WILL GESTURE. MIND YOU I HAD A BOTTLE OF WATER AND MY DAUGHTER HAD A MARGARITA. AND OUR BILL STILL CAME OUT TO LIKE $75. TO ME THATS ABSURD AFTER HAVING HAD MY DRINK SPILLED ON ME 4X'S AND THE TABLE SLAMMED INTO MY STOMACH TOO THEN TOLD ITS MY FAULT FOR CHOOSING TO SIT AT THAT TABLE. NO NO NO WAY. NOT THE BEST NIGHT. NEVER GOING BACK THERE AGAIN.
AND THE MANI'S "TEAM MEMBER" RESPONSE IS A JOKE. THE OWNER COULDN'T EVEN RESPOND. MY SURGERY AND IF I SHOULD OR SHOULDN'T GO SHOULD HAVE NO BARING ON THESE "ACCIDENTS" OF HAVING MY DRINK SPILLED ON ME AND A TABLE SLAMMED INTO MY STOMACH MULTIPLE TIMES. THEN IF I BRING IT TO THE ATTENTION OF THE MANAGER GET TOLD MULTIPLE TIMES ITS MY FAULT FOR CHOOSING THE TABLE I WAS OFFERED AND THEN AS A GOOD WILL GESTURE I HAVE MY WATER NOT...
Read moreThe best place to dance salsa and to listen to authentic salsa. Please come!
One of the most emblematic places for salsa back in the day. The real place was/ is in Caracas. El Mani was the birthplace for many rhythms in salsa, and singers like Oscar de Leon, the fania stars, and more. We are blessed to have those roots here in Miami.
It’s a place to dance real salsa, I mean this is not a tourist place like the one in …. You know those areas. This is an authentic salsa for everyone and tourists! Where you are local.
Cocktails and food amazing, but the protagonist here is the salsa,the live music, it’s a place with full parking and amazing crew ready to help you at all times! The manager, the bartender and the full staff greets you with a Venezuelan smile and immerse in a full experience of salsa and our Venezuela energy and the love for the Caribbean Rhythms.
Thank you...
Read moreI would highly recommend this place for dancing to live salsa music. They have a large bar and plenty of seating. However, you must reserve a table (at least on the weekend). We had a large party and despite our reservation we were still given a smaller table than what we asked for, and we just had to make it work. My friends ordered some food. I didn't try it, but they didn't complain. I think what really shines at this place is the atmosphere, live band, and dancing. It is an older crowd, but all in all, a fun night out. They also charge a cover charge- $20. They told us the band would start at 10pm but they didn't start until midnight, which was a bit annoying. But they played music in the meantime. Mostly salsa and a bit of reggaeton. The drinks are over priced, especially for its location and the fact that they...
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