I didn’t like the place years ago, I decided to go back and give it a try, but the service was even worst. First, I’m really concerned about who applies to this restaurant, because for hiring Ana and Yari the expections were clearly low. First, we ordered two lunch specials, I asked what were the sides and Ana said “rice and veggies”, I asked which veggies and she clearly stayed, with an attitude “well, veggies. Broccoli and cauliflower” as if I was asking something ridiculous. Anyways, first: they brought the soup and no utensils, we asked for the several times, we haven’t even started eating the soup because we had no spoons and she brought the main courses. Finally, after asking no less than 2 times for utensils, she only brought us spoons. When I finally got her to go back to the table, I told her that the veggies weren’t what she told me. I believe they should also tell you it’s yellow rice and not white or brown, but since she didn’t specified I said nothing about it. But with the veggies, she did. She looked at my plate and said “well, I guess they ran out of broccoli and cauliflower and gave you what was left, that’s it”. And I’m like “okay, but what can we do? I don’t like this”, “well, I guess bring you something else. You want a salad?”. My friend had a salad, and I asked her to bring me the same salad but without cucumbers. She took a lot of time and brought me a salad with no cucumbers but no dressing. I asked Yali and Ana several times for dressing with no answer, to the point another client told her “hey, the girls from the table 4 had been waiting a while” what she clearly answered “so what? I’m busy right now”. I felt so disrespected, I asked for the check (several times, as you can tell) and stayed what happened, Ana asked me if I wanted the salad to go if she bring me the dressing, which I clearly didn’t want to wait any more, asked her for her name and her coworker’s to make a review, and that was the only moment Ana apologized to me saying “no! Please, sorry. Ana and Yari, sorry. Don’t”. Are you kidding me?
Mira, yo soy venezolana. Yo entiendo, yo comprendo, ayudo y respeto, pero el servicio fue inaudito. Segunda vez que volvía porque realmente me gusta la comida pero odio el servicio, y segunda vez que me encuentro con algo así. Las dos particularmente desinteresadas e irrespetuosas, como si darme un servicio por el cual estoy pagando fuese interrumpirlas o que les estoy pidiendo un favor en un mal momento. La cosa escaló tanto, que la clienta que le comentó que teníamos rato esperando por servirnos, salió cuando nos fuimos y nos comentó que ella trabajó ahí varios años, que trató de ayudar a las muchachas porque sabía que la dueña se molestaría y ellas también le salieron con una patada. No entiendo muy bien el descontento que tienen ellas ni la negación a un buen servicio, pero ojalá lo resuelvan pronto y logren dar un servicio decente. (2020) Their social media is beyond better than their products and service. Most of the dishes they advertise on Instagram are not available on the restaurant or are just specials. Service is probably the worst I've been to. I was waiting for a friend and asked the server to please bring me water while I wait. She told me she was already off and that I had to wait for someone else to take care of my order. Right after, I saw her sitting down in the counter. Why didn't she call someone to help me or brought me a water? I wasn't going to order. I just asked for water! It was very rude. I ended up leaving after 15 minutes waiting for someone to bring me a menu or water. I went there a second time months after. The tequeños were raw on the inside and cold, cheese didn't even melt. That sucked because they had good flavors. Green sauce, which I've tried tons of healthy options of, only tasted like garlic. The plantain arepa was too soft, I couldn't eat it with my hands as it is supposed to. I ended up eating it with fork. Don't misunderstand me, I know it is a healthy place but chicken had no flavor at all! Not even salt, I swear. The cherry on...
Read moreA Healthy and Delicious Delight at Sano Food Restaurant
I recently had the pleasure of dining at Sano Food Restaurant, and I must say it was a refreshing and delightful experience. I opted for a combination of two classics: their salad and pizza.
It was evident that the ingredients were of top-notch quality. It was a wholesome and satisfying start to the meal.
Now, let's talk about thePizza It was a culinary masterpiece. The crust was thin, crispy, and just the right amount of prosciutto. The toppings were abundant and diverse, creating a symphony of flavors. From the savory tomato sauce to the gooey melted cheese, every bite was a taste sensation. I particularly enjoyed the balance between the rich cheese and the freshness of the vegetables.
What sets Sano Food Restaurant apart is their commitment to both taste and health. The salad was a guilt-free pleasure, and the pizza, though indulgent, had a wholesome quality to it. The service was impeccable, with attentive staff ( Carlos )who made the dining experience even more enjoyable.
In conclusion, Sano Food Restaurant is a must-visit for anyone looking to enjoy a healthy yet delicious meal. Whether you're a salad enthusiast or a pizza lover, this place has something special to offer. I left with a satisfied stomach and a smile on my face, eager to return for another...
Read moreToday I had the pleasure to visit Sano Food for the first time. We were greeted immediately with a friendly smile. My first impression was that the place was impeccable. Lorena served us and took the time to answer every question we had about the menu. I am very particular about my food and she was kind, patient and polite, she even went as far as asking the chef for permission to let us into the kitchen to see how they make their magic. It was an amazing experience! As a coffee lover, I can honestly say the coffee with coconut milk is now my favorite coffee in the world. The coconut milk is handmade at the store and it is so delicious, you don't even have to sweeten it with anything. I also tried the whole wheat tequenos that are incredible and full of cheese. My main course was the arepa Made of sweet plantains with the chicken salad as topping, you can taste how fresh everything is. I loved that they have a great selection of healthy snacks such as cakes and smoothies, and a huge menu for lunch which I'm definitely coming back to try! I want to thank all the staff from Sano Food for such an amazing first experience in your restaurant specially Lorena and I want to say I'm so happy to see great people who are passionate about the quality of their food and making all their customers happy and feel just at home! I will be...
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