HAIR IN FOOD WITH BAD ATTITUDE
I have been coming here for some years now my father too also almost 10 years. However today wasn’t just a bad experience I will never eat here again. I traveled over an hour to have my BIRTHDAY LUNCH with my dad and all was going well UNTIL I FOUND A HAIR IN MY FRIED YUCCA THAT WAS SUPER LONG AND INSIDE THE ACTUAL FOOD ,I PULLED IT OUT SLOWLY IN FRONT OF MY DAD. When I called over a waitress to explain what I had found in the food she immediately got defensive and said that this long white looking blonde hair couldn’t have been from the kitchen and maybe it was MINES ?!?!?!? then she left to speak with someone else about it supposedly and that’s where it all went left. Some dude I think his name was Alex with super tight clothes on walked up with an AGGRESSIVE ATTITUDE asking if I had a problem. I explained that I found hair in my food and he immediately started speaking over me saying “ No one in the kitchen has this hair IT MUST BE YOURS “ to which I pointed out I have hot pink hair which was not at all what I found in my food . HE CONTINUED TO ACCUSE ME AND SAY I WILL TAKE IT OFF YOUR BILL (which I never asked for ) BUT ITS DEFINITELY YOUR HAIR AND KEPT REPEATING IT WHILE WALKING AWAY FROM ME to the point where I had to say you are not going to keep accusing me that’s not my hair !. I completely lost my appetite at that point and asked to speak to a manager. The lady manager NaNa? Came over to try and smooth things over but when I told her my main issue wasn’t just the hair found in my food but the aggressive and rude attitude that her waiter came at me with and accusing me. She apologized and said that we must have misunderstood him that he’s been an employee of 10 years and just defending him,. Also she stated that what he meant was there’s lots of hair from customers on the table that may have somehow gotten in my food , which is just ridiculous at this point because THE HAIR I FOUND WAS FRIED INTO THE FOOD . In conclusion the young man Alex kept talking mess in the corner to his co-workers and boss to the point other waitresses came up and started asking questions about what was going on.
IN THE END THEY GAVE ME A NEW ORDER OF FRIED YUCCA AND KEPT STATING WE MISUNDERSTOOD THEM and I left without eating my food I will never return here because if you have any issue they will blame you and even if the waiters or waitresses are rude they will cover them and defend them as if you are the problem.
Good Food TERRIBLE...
Read moreI recently dined at Casa Vieja Restaurant and was thoroughly impressed by both the authenticity and quality of their Colombian cuisine. From the moment I stepped inside, the warm and inviting atmosphere set the tone for a remarkable dining experience.
The menu at Casa Vieja offers a diverse selection of Colombian delicacies, each prepared with a level of care and authenticity that transports you straight to the heart of Colombia. Every dish I tried was bursting with flavor, perfectly seasoned, and presented with care. The highlight of my meal was undoubtedly the Bandeja Paisa, a traditional dish that was both generous in portion and rich in taste, capturing the essence of Colombian culinary tradition.
What truly stands out about Casa Vieja, aside from its delicious food, is the value for money. The prices are incredibly fair, considering the quality of ingredients, the portion sizes, and the overall dining experience. It's refreshing to find a place that offers an authentic culinary journey at prices that don't break the bank.
The staff at Casa Vieja also deserves praise for their attentive and friendly service, making sure every guest feels welcomed and valued. Their recommendations were spot on, enhancing the dining experience with their knowledge of Colombian cuisine.
In summary, Casa Vieja Restaurant is a gem that offers a delightful taste of Colombia. With its delicious food, fair pricing, and warm hospitality, it's a must-visit for anyone looking to explore the rich flavors of Colombian cuisine in a comfortable and...
Read moreWe used to go to La Casona all the time, but they have gone down over the last year or two. My wife (who is Colombian) had been to Casa Vieja years ago and we decided to try again.
We went on Saturday about 2pm. The place was very busy, so that was a good sign. We were directed to sit ourselves and they had to quickly clear a table for us.
We ordered empanadas and maracuya con leche (passion fruit with milk). It was very good. They keep the ahi in a container on the table instead of in little plastic containers. I like that because I like a lot of ahi.
For lunch I had ox tail soup and my wife had Bistec a Caballo. The soup was WONDERFUL- full of flavor and perfectly seasoned. My wife let me try her steak and onions (seasoned with some kind of reddish Colombian seasoning) and it was also really well seasoned.
Colombian food is not spicy. I found it very toned-down compared to what I thought it would be. So, it CAN tend to be bland if it's not done right. That's what we were experiencing elsewhere- almost no flavor at all. NOT AT CASA VIEJA. It's good comfort food- hearty and delicious.
If new to Colombian food I'd try any of the soups- excellent. Also, the Bandeja paisa. Empanadas are very good and try some juice with either milk or water- the maracuya is my favorite (I love lulo with...
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