Basketcase Cafe' & Catering — Restaurant in Dothan

I have been several times and the food is always good. I typically order the chicken salad croissant, some type of green salad, and or soup. The tomato basil is great! The atmosphere is ideal for a business lunch meeting as it is spacious. The menus need attention as they do not visually mirror the quality of food at which is served. At my last visit I noticed the menu had an item or two crossed out with a marker and hand written out beside it, of which revealed the item had increased in price. The service is oftentimes a bit slow as they seem to be understaffed in that way. Parking is extremely limited during high traffic areas. In my opinion they would have more customers if there was more parking. I have always had excellent food but the overall experience is lacking a bit. If you are not in a hurry, I would recommend you stroll by this restaurant and see...

Seeing how if you're not a regular and you don't tip as often it feels like you're now getting harassed by the service this place is now best I would say just to call and order and pick up not even dining anymore if they're going to literally add a $6 onto your Tennessee last time we were done on your your order without telling you so you're spending twice as much there without them telling you cuz I was just told since I'm not a regular and I don't tip as much then now I'm adding six or more dollars to my order even if it is just two plates and two drinks so you don't want to get ripped off I would suggest just ordering somewhere else or just order to go this place ain't worth...

I have always loved to eat at Basketcase. My granddaughter and I went today. We went in got a menu and silverware and picked our table just as the sign indicated. A waitress came to our table after about 5 minutes. She told us that they wouldn’t be able to serve us because someone called to make reservations for a large group in about 15 minutes. She said they already had too many orders to fill in the kitchen. I said “so you’re asking us to leave?” She said yes ma’am thats what they’ve told me. She apologized and I wasn’t upset with her. She didn’t make the decision. This is the worst customer service I’ve seen in a long time. This is not how you do business. I will...