SkyRoast Coffee — Restaurant in Doylestown

Coffee was ok, also got affogato was not the best, I had better affogato in other coffee shops in Doylestown. We went towards the closing time, person behind the counter just struggled to put a smile on…

Update: I am dropping one more star from my original review based on SkyRoast owners condescending response. This business owner has no regards to his customers.

First of all, I want to let you know this is not my first time at your shop, I was here few months ago and same barista served coffee in mid afternoon with an attitude as he was doing me a favor. I didn’t leave reviews at that time. However this review was solely based on recent visit, which reminded me of the previous one. Secondly, for your information my other coffee spots are open way past 4pm. Which is non of your business. Thirdly, if your barista is tired of being behind the counter and its closing time, just tell your customers that your are already closed no hard feelings. This is where customer service comes in into the picture which you and your employees maybe lacking. Just to let you know customer gives you the business without customer you have no business and that counts every single customer that walk through your doors. My review was based on my personal experience. You may have sterling reputation within few reviewers how long you open for? 4 yrs? Only 70 people reviewed your business in total, that don’t sound astonishing number to me. What happened to the rest? No one bothered to leave a review? Maybe because it wasn’t a memorable spot, or drink or service…

Review should matter and owner don’t always need to fight back with presumptuous response, and dare I say make it better for next time!

One more thing my friend asked for almond milk when ordering, the barista didn’t take note on that and started making regular, when reminded SECOND time he just looked so irritated, wow...

Staff is very friendly, but I'm really disappointed in the iced latte I had recently (espresso tasted burnt) and felt nauseous after having an apple hand pie. Really bummed cause I really liked this shop when it originally opened!

Edit: Thanks for the laugh. No, I'm not mistaken. If you're the owner, you should be aware of what you're selling, and do it better 👍

Edit 2: Oh, so you DO in fact sell apple pastries? Lol.

Yeah, I mean if you want to take my disappointment & critiques as insults, that's on you. Lying and doubling down is only hurting you and your business, not me. And as a consumer, your roasting process means nothing to me, especially when the outcome is burnt espresso (which fyi more likely has to do with your espresso machine than the roasting process itself). My only suggestion (or "insult") on how you can do better now: treat your customers better & learn to not take a review so personally.

PS i might have a "sensitive tummy" but doesn't change the fact your...

My experience here was HORRIBLE!!! I got really sick from the coffee they gave me after I drank it off the table outside when it spilled!!! Not to mention my grampy, before suffering from a health issue at Nats Pizza, had no way of getting into the shop when it was snowing outside! My aunt came and couldn't get in either because grampy fell out of his chair right in the doorway! The barista yelled at me for my grampys issues! This is all your fault for serving me bad coffee and trapping my grampy and aunt outside to die!!! I also brought my kid here before this and the male barista started looking at my kid funny. You need to control your employees and show them how to run a business! I'd rather go to Starbucks than here. (Also your food is trash and tastes vegan due to the lack of MSG and...