London House Orlando — Restaurant in Dr. Phillips

London House Management,

We had a reservation for 2 at 7:45 pm this evening for dinner. My girlfriend and I were having a date night. She was looking forward to experiencing your restaurant.

When we arrived the valet took the car. He was a professional. Excellent service from the valet.

The doorman brought us inside and immediately directed us down the hallway toward the restroom, yet we didn’t ask for the restroom nor were we told we would be going to the restroom. Very odd. The decor in the restrooms was unique and very interesting. After leaving the restroom the doorman walked us past the hostess stand and brought us inside the restaurant where we stood inside the restaurant without any staff knowing why we were standing there. We were not brought to a table. Then the doorman noticed this and brought us back to the hostess stand where we were checked in then seated.

Once seated we were introduced to various staff that would be serving/assisting us. The young man who was in charge of the wine was very knowledgeable but also directive. I wanted Pinot Noir. He made an attempt to discourage me from ordering Pinot Noir, I ordered it anyway. I took his recommendation on a Pinot Noir and I liked it. My girlfriend ordered a glass of Brut champagne.

Our main server was training a new server. From our experience, the trainee had a better approach to customer service than the trainer. The main server was knowledgeable and attentive but also directive. I was told that I was drinking the wrong wine pairing for our food. I let her know that I am aware and want the glass of red wine. Period.

My girlfriend ordered another glass of wine. This time she ordered the Gambino Prosecco. While ordering the young man made a judgmental face with a look of disgust/disappointment when he heard which glass of wine she wanted. We should not be judged by staff for our choices in wine.

Our starters and main course were tasty and presented well. No issues with the food.

During dinner, our conversation and dining was interrupted several times by staff asking if we were ok. five times in 5 minutes is too much. Attentive customer service is great, over attentive customer service is intrusive. We were halfway through eating our entrees when we were asked if we were finished and if we wanted the plates taken away. We said no. At that point we were given the dessert menu and told to make sure save room for dessert and how important it was to order dessert. This was unnecessary.

The decor and ambiance was fantastic. The food was great. The customer service was a different experience than any I had before. I have had fine dining experiences all over the country. This experience was odd...

The London House nightlife offers a sophisticated and intimate atmosphere, exuding class in its ambiance. The overall vibe is lively and fun, complemented by good music and a dancing crowd that adds to the energetic atmosphere. The crowd is stylish and exudes a sexy charm.

However, the bar service, unfortunately, tends to be on the slower side, which may test your patience during peak hours. The indoor environment can also feel a bit stuffy at times. Fortunately, the venue has an outdoor patio where you can escape the congestion and enjoy a breath of fresh air. Despite these minor drawbacks, the London House remains a compelling choice for those seeking a refined and vibrant night out.

Moreover, the London House distinguishes itself with an exceptional dining experience that stands out among its other offerings. The culinary offerings are noteworthy, showcasing a commitment to quality and taste. The menu presents a diverse array of delectable dishes, further enhancing the overall appeal of the venue. Whether you're here for the vibrant nightlife or a delightful dining experience, the London House manages to excel, making it a versatile destination for those seeking both quality cuisine and a...

By far the worst dining experience ever. Overcharged for wine. The server was sweet but very inexperienced...and did not have command of the english language. Food was mediocre at best . Martinis were good. But ordered blue cheese olive martini.....took 10 mins to the blue cheese olives. The crab pate' tasted like cat food. My wife had lobster and had to ask for drawn butter which took 10 mins to bring while food was cold. Ordered sorbet and got a chili tasting souffle'. Got a 450 bill for the worst meal and dining experience ever. Coming from a restaurant background we are cognizant of how things work. However, so many things went wrong that closing the doors and starting over may be their best option. Key holder clubs are passe' and went away with the Playboy Club's in the 70's. To think folks enjoy this place for any reason is hard to fathom. The decor was rather opulent but had no theme that was relevant to the dishes served. If zero was an option that's what we'd have rated this place....