Lee's Sandwiches — Restaurant in Dublin

Make no mistake, the sandwiches at Lees are fantastic and the signature coffee is lovely if you want something a bit more exotic than Subways or Jimmy John's. The baguettes are the best I've had in a sandwich shop and the patê is very addictive. The hot snacks are delicious. It's really worth a visit or three just to taste the wide range of Vietnamese food on offer. And so I come to it; the reason I gave Lees 3 stars. It's because the service isn't great . I have been three times in the last month. Three times they got the order wrong even though it's on the printed ticket. The last time I went they missed a complete sandwich !!! It wasn't even busy. I also noticed that other customers were coming back saying this isn't what I ordered or this isn't my order. Don't get me wrong, the servers are always very friendly and are very keen to fix things, there just seems to be a disconnect between them taking the order and then the kitchen making the order and then you getting what you ordered. It turns a quick purchase for lunch into a "am I going to make it back to work in time" situation. Despite all of this, like I said, I've been back three times, so take that how you will. One bit of advice, ALWAYS check your order...

I love the food here, and employees are always kind/ efficient. This review however is for the owners or upper management. This week, there has been another heat wave, averaging 100° every day. A couple weeks ago, it was hotter. I am concerned, considering, every time I walk inside this location, there is no air to speak of? The door is usually kept open (we have heavy wind here in Dublin).. and I saw hard-working employees with nothing but a fan in one spot to keep them cool otherwise.

It doesn't feel right to me to get food from employees working in 80°+ indoor heat. Let me know if there's anyone else I can reach out to, and I'll be happy to. I'll not be going to this location until this is no longer the case, and I'll be discouraging those I know from going regularly also.

I urge you to consider treating your employees with this basic human dignity. Thanks for...

I ordered a Vegan Banh Mi sandwich at Lee's Sandwiches at 11:56 AM, with a promised pick-up time of 12:11 PM. Unfortunately, my order wasn't ready until 12:34 PM. During my wait, I noticed at least five other customers who ordered after me and received their food before I did.

When I finally got my sandwich, it was clear it had been rushed, likely because they had forgotten my order. I didn't receive any apology until I brought up the delay myself. The excuse given was that the cashier was new, although I had seen them working there before. Despite the long wait, no courtesy item was offered.

As someone who works across the street and was on a short lunch break, I ended up wasting most of my time waiting in stress. This experience was disappointing and...