We were here for an annual meeting that is usually lengthy. The food was actually better than it normally is, so that was plus. The staff who brought the food and beverages and bussed the tables were wonderful.
The chairs, which look nice, have a straight back with no support for the lower back. They quickly went from uncomfortable to painful for a two plus hour gathering.
When I went to use the restroom, the seat on the handicapped one had feces on it, and the others didn't look good either. I had to go to another floor where they were all spotless. Wouldn't you think the bathroom would be checked before an event?
The icing, and not in a good way, was an employee who stood right outside the room, which doesn't have a door, talking so loudly on her phone that we couldn't hear the main speaker. When my spouse went to ask her to please lower her voice, she said to the caller that someone just complained they couldn't hear the speaker. How's that for being even ruder?
These meetings are held twice a year, and it's important for us to attend, but we're considering no longer going to due to poor quality of the seating and not being able to hear the information we're there for because an employee thinks her private phone call is...
Read moreI went to an event there on Friday, November 8. I asked the bartender for a drink. The bar was very busy/hectic. The bartender made my drink (which by the way was a regular, no top shelf liquor drink) so I handed him $20 expecting to receive change and the drink to be no more than $10. He takes my $20 and walked off saying the drink was $20, turned his back and went the opposite direction. WHAT! I was so livid! I eventually found the Bar Manager Anthony who apologized and said he would speak to the bartender. However Anthony only offered me a drink to rectify the situation. I eventually confronted the bartender who tried to play dumb about what happened and said I can give you your money back, which he did give me my rightful change back. Just be careful! He probably does stuff like that and with the bar being busy/hectic, he thought he could get away with it. Bartender = male, Latino guy who looked to...
Read moreWhat an A-MAZING place to celebrate with friends and family! The meal service was very nice (no long wait serving around 50 people). The food was excellent, Braised Short Ribs, Salmon with tasty Pesto based sauce, red velvet cake, salad, and rolls.
The room setting was nice and spaced perfectly for seating and walking around the room. Also, it was an excellent space for dancing once the tables were moved to the perimeter.
The views over the city of Durham from the tower are exquisite and show the growth in the city. I lived in the city for 13 years and several years only 5 minutes away and never had the experience. If I lived here now, I would definitely have a membership. I highly recommend this location for dinner,...
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