Ok so I have had great meals at JustWings in the past. My coworkers and I always get food her for lunch. I ordered two 11pc wings with curly fries. I received my order and didn’t get my fried. I asked the nice women where the fries were and she said “I’m sorry I was confused” I thought you ordered from chilies 🌶. I asked if I could buy the fries extra. She went to the back and I guess the manager came out to explain that he couldn’t give me fries. Lol it was so weird. They didn’t say sorry I’m sorry for the mistake. I asked if I could have a refund and left to take my business elsewhere. I come from a customer service background and I can tell you this place needs some help. This is my first review and normally I am a positive guy but this rubbed me the wrong way. The manager was of zero help and was standing off like he owned the business. I’m disappointed in the service that I received and I will not return...
Read moreHooooooorrrrrrrriiiiiiibbbbbbbbllllllleeeeee from first bite!!! No wonder Chilis is so pathetic or It’s Just Wings. Garbage. Servers in eat Hanover location are useless. You give your name and nothing. No updates on food. They look at you like your an alien. What you paid how much for this garbage and you expect service? Google should have an option to rate this a zero. Super Bowl was entertaining, commercials were whacked, the food was nauseating!! Managerial staff of this catastrophe, can I get a refund or an exchange on something you do well? Please tell me you are known for doing...
Read morePlaced the over via the Just Wings website. Issue was at the store location, after waiting for and looking for someone in the front of house, I needed to go to the kitchen to get someone so we can get our take out. Once we finally got someone we asked for a fork and were told "the reason we are so cheap in price is because we don't give out utensils"... It's literally a few pennies...and I can get cheaper wings and more at places like Buffalo Wild Wings and still get a fork with my take...
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