Domino's Pizza — Restaurant in East Los Angeles

Ordered at around 5:30 Friday evening thinking it was slightly before the dinner rush. I get a call at 6pm and the driver was saying to come out because he's waiting outside. I run out and there's nobody there. I call him back after 5 minutes and he lets it ring. I call him again and there's no answer. I call the store and I was on hold for 30+ minutes which means they just let their phone ring and ring.

On the app it has said "delivered" at 6pm. It was now 6:30pm. Right before we get to the store to ask for a refund, we get 2 calls from a random number. We get to the store and the guy said that they attempted to deliver it and they even called us twice. I told them to refund our money and they gave it to us.

This is the 2nd time they do something shady with their delivery. The 1st time, we tracked the driver going back and forth from his home store to other addresses. The funny thing is, we only live a few blocks away and wanted to save a trip. Please don't order from them, save your money...

Definetely unpleasant visit, I order what it’s suppose to be carry out curbside, so t turns out that you actually need to get out of your car to pick it up because even though the app says to let click on the app to let them know that you are ready to pick up you need to get out of your car and actually sign the receipt event though the order it’s already paid....a waist of time and the employees inside are rude, I complaint about it and very unpleasant responses and rude because I complaint just a bunch of excuses, I was in the parking lot for about 17 minutes before I got off to find out what was going on with my order. Not even an im sorry for the missinformation.....definetely if you have another option choose it versus this specific location! If I had a chance I wouldn’t even...

This place is pretty much hit or miss. Often times it's a miss. I used to live in Highland Park and would order from Domino's 2-3 times a month. Since moving to East LA 8 years ago, I only order once every 9 months Max because service is so spotty. Case in point... last week, It's about 12 a.m., the Dominos delivery guy just showed up to my neighborhood with my order at the Wrong Address, and was BEEPING HIS HORN REPEATEDLY...1AM, Y'ALL!!! Even though the app tells him EXACTLY which house is the correct one and even shows Street damn View, not to mention my delivery instructions specifies he supposed to TEXT ME once he arrives... Completely unacceptable I guess I'll be ordering from Domino's every 2 YEARS from now, but not until after I get my free pizza carryout...