The staff here is always friendly and helpful. They always find a way to accommodate a request even if it is last minute. For example they took care of me on Saturday when I needed a cake for my son's birthday party on Sunday without any complaints even though I was the one asking late. At the Santa Cruze Ave location in Menlo Park I was told that all I could so was choose from what was in the display fridge. Props to Carlos at the EPA location who even gave me his personal cell to make sure everything was seamless! And the cake was super...
Read moreMaps location isn't correct. Baskin Robbins shares a storefront with Togo's. It is closer to Nordstrom, in the same large shopping center.
I called to inquire about purchasing gift cards. Very friendly service and I confirmed that gift cards are available at the counter.
When I arrived, the shop was very well lit and clean. A short line for ice cream (all the flavors looked amazing) with a kind team member. Portions looked fairly generous for the prices on the wall.
I was able to purchase gift cards for my event. I'll be back soon...
Read moreI was going to get my birthday ice cream, and you might know on your birthday you can get one for free. However, I am from Canada, so when I registered and wanted to get my application, I couldn’t, because for iPhones from other countries they restricted access to download the application. I was standing there and struggling, thinking my luck for this year is not good to work… Owner saw it , and get me my birthday ice cream:) I really appreciate it! Thank you:) Lucky...
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