I ordered a meal and a 2 liter bottle of soda. I tipped the driver really well, wish I didn't and you'll see why...
The driver forgot the soda which, ok things happen. He comes back with a different soda than what I ordered and hands it to me and goes to leave. I stop him and say this is not what I ordered, that I ordered regular Coke. He says "well it's not cold" I replied " I don't care that it is warm and I am sorry but that's what I ordered." He leaves again. at some point between 745 and 810 pm he brings the soda and does not call me or ring the bell to notify me that he dropped it off. So, I called the restaurant to speak with the manager, thinking the soda is not here.
I speak with the manager and tell him that the driver hasn't delivered the soda and it had been almost 25 mins-half hr, that I wanted the soda to go with my meal and I only live about 10 mins away tops so it should not have taken this long. I ask for a refund, the manager says he can't refund me for the whole meal but he can refund me the soda and I can get a replacement meal the next time I place an order.
A different driver calls me and I walk outside and we both find the soda sitting there AND IT WAS COLD! I told the driver I wasn't notified at all that it was there. He apologized and left.
The manager was helpful but to the driver who treated me that way, should be fired. Absolutely...
Read moreDecided to give this place a try tonight. Big mistake. Ordered a large cheese pizza for pickup, walked in to this janky shop that seemed to be half put together, only to find this clearly very miserable woman, and a man who was so stoned he seemed to be either on Mars or Pluto, I couldn't tell. But anyways, she comes over to the counter and asks my finace can I help you? Before I continue, every single time I have ordered a pizza in the 30 years of my existence, picking it up goes the same way. Walk in, say "i placed an order for pickup" and the waitress responds with either "what did you have?", "phone number?" Or "name?". Well the miserable, regretful waitress decides to do the hand rolling gesture to my fiancé while making a face as if to make her seem stupid. A joke of an employee, and a joke of a pizza shop. The cheese is also clearly bagged and comes from a sysco truck. Years of working in a pizza shop where they use fresh ingredients and care about their customers is how I know. Save the 21 dollars for a cheese pizza and give it to a homeless man if you're considering ordering here. Now I see why they are bribing people with free food for a 5 star review. Most businesses earn...
Read moreI ordered a couple of foot long Turkey subs. They arrived and I lifted one up. I thought it was a joke. It felt like I was picking up an empty roll. I looked inside and there were two or three very small thinly sliced pieces of Turkey. Barely anything! Very disappointed. Skimping on the meat is not good. You just lost my business. Charged me $25 for sandwiches that likely only cost them $6 to make. You need to make people a REAL sandwich! That means at least 6 slices of Turkey. I think subway gives people 12 slices of Turkey for a foot long sub! Take a lesson from them. You should be embasrassed. Oh well, I overspent with you, but I'm getting my money back. I'll be saving hundreds of dollars by not ordering from you anymore in the future. I just threw your menu in the garbage as soon as I was done eating my roll. You screwed me by giving me close to en empty roll for a Turkey sandwich and now your wallet is going to be screwed by all the business you lose. You can't do that to customers because you will be the one to pay for it in the end when you go out of business! Smarten up and do it right...
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