McDonald's — Restaurant in Eau Claire

I'm from out of town but stopped here on our way to an anniversary event in the area. I hadn't been in a mcds in years! I was surprised to see an actual table & comfy chairs! The chairs actually move & are not bolted down, lol! It definitely felt more upscale than other fast food in the area. We were confused when we walked in because there were kiosks & we thought we couldn't talk to an actual person & had to place our order on it, like I said its been a long time since we had been inside, LOL. So we just followed other people & saw we could place an order at the counter. There was 6 of us inside & a long line for the drive thru & BTW the parking entrance is dumb, you have to drive all the way around to park, u just can't go left to park. I'm surprised there aren't a lot of accidents. Ordered our food & sat down to wait at our cute table. They even had music playing overhead. 20 min had gone by & went up to check on our number & wasn't ready. As we watched, it seemed they were more concerned about Doordash & pickup orders than the people inside. We finally got our food after about 25 min & it was fine but if we knew it wasnt gonna be faster service we would of gone to a sit down place to eat because we were in a hurry. The cashier was friendly, they just seemed like they were overworked & very busy....

For being a McDonalds 3 stars is alot in my opinion. With that being said this McDonalds on Craig road is probably the best one in town. That's just my opinion and I'm sure some will disagree but as someone that's lived in town my whole life and been to them all, to me this one is the most consistent one. Of course and as with any McDonalds anywhere you can expect the fries to one of your meals might get forgotten or the line might be backed up because of a new employee learning the register. But with all that in mind this is for me the best one to get breakfast lunch or dinner at. For the most part the food comes out like youd want it too at a McDonalds, not being smooshed together so it looks close to the picture and is edible, and the staff is usually friendly. Alot of first job young kids work here so be patient if there's an issue and they need assistance. Just a warning. And remember its McDonalds so you should already have the bar set pretty low if you're choosing to eat and spend your money here. I really stay away for lunch/dinner but recommend the big mac or bacon egg n cheese biscuit...

The person who took my order was extremely rude over the intercom. She first tried to tell me that I couldn't use cards for free fries that a manager had sent me in the mail a few weeks before because they had forgotten them in my order. Once we got that cleared up, she also made errors on my order that I luckily caught by reviewing my receipt before getting to the pick-up window. The person at the pick-up window was friendly, but she forgot to give me a drink and two McFlurries in the order. I had to ask where they were. Unfortunately I didn't notice that one of the McFlurries was only filled to 2/3rds of the cup until I got all the way home. I unfortunately think a lot of the bad service is due to staffing issues. The staff are either good people who are just overworked and cranky due to staff shortages or they are the kind of people that just don't care about providing good service and know that they can get away with it because of the desperate...