Wendy's — Restaurant in Edwardsville

THE ONLY GOOD THING HERE WAS THE GUY AT THE COUNTER WHO WAS VERY NICe.

IF YOU WANT TO GO TO A PLAYGROUND YOU GO TO A PARK!

Not wendys🙈🤦🏼‍♂️

A WORKER THERE HAD HER CHILDREN RUNNING AROUND, AND EVEN IF IT WASNT A WORKER, WHY IN THE WORLD !??? DID NOBody STOP THE KIDS FROM RUNNING AROUND!

I know how to be professional, or I KNOW HOW TO ACT LIKE, WHERE I CAME FROM NEW YORK!!(THE concrete JUNGLE)

There is a time and place for everything but this was by far a cringey wendys! Never going there again!!

Still do not comprehend how they run that place with older folks going in their and nothing but yelling and screaming!

Im only 31 im young and understanding but im just horrified that these adults run that place like a playground!

That place is a joke! I feel bad for the hardworkers in there! I gave service a 5 star rating because the counter guy!

Ps. Their was an older man there, HE YELLED FOR THE CHILDREN TO STOP RUNNING, workers heard and didnt do anything, WENDYS IS THIS THE KIND OF PPL U WANT RUNNING YOUR BUSINESS, THEY ALL DISREGARDED THE OLDER MAN, no respect for elders,...

I keep trying to give this location a chance and every time it just gets more and more disappointing. Stopped to get a few breakfast sandwiches this morning and ordered through the app since the drive thru is a nightmare at all times of day. Had to wait 5 minutes after making contact through the window and then they had us sit in one of the mobile order spots. About 35 minutes for the whole wait but I didn't mind because they were making "fresh eggs" for our sandwiches. Go home to eat and the eggs are akin to rubber and the sausage and bacon was just sad. Not even a little warm and I live about 2 minutes from this location. I don't think I'll be going back.

Edit: 12/1/2022. Stopped by here to try it out again since it's been months. The service was MUCH better this time. Employee informed me management was on premises so they stepped up a bit. Then I get home. Ordered a large fry and it legitimately is not even half full. The rest of the food is pretty good but why am I paying for a large and...

The food was not worth the wait and money combined. But considering the price alone I won't be waiting in line for any amount of time ever again for this. The price was higher than I would like to pay for fast food anyway but the quality, freshness and taste wasn't even worth that 1 hour wait even for half that price.

It was simple and lacking and the people were just trying to get rid of people quick , I didn't get any sauce until I asked for it not even ketchup. After waiting for 1 hour one would expect everything is cooked right there just for you but no, the delay is because they have the dine in closed since early and you had to order drive thru , so they don't just take all orders then serve , they take one and serve one , then they take another and serve another. Veeeery inefficient and most likely poorly trained and understaffed. A chicken sandwich done in such a hurry it was just bread a chicken peace and probably 4 drips of some sauce...