Epic Wings — Restaurant in El Cajon

This place is a cluster mess. No sense of social distancing. I walk into a store full of people in the front of the cash register. No indication where the line starts or ends. The people in front already ordered but they are all lined up at the cash wrap like they are waiting to order. There is literally a huge waiting area but they are waiting up front to the point the cashier couldn’t even acknowledge customers walking in. He finally hands them their order and while doing so a huge group walks in. Completely avoiding where I’m standing he helps the giant group of 6 before me that’s been waiting for 10 minutes. Finally it gets to my turn, I tell him my name he looks at the bag and says there isn’t an order in my name. And told me to wait to the side. 10 minutes later another associate asks me for my name and checks the same bag the first guy checked and hands it to me. This was an order I placed and paid for online and it took over 20 minutes to get. Never coming here again I guess it’s wing stop for me from here in out. Management needs to get their stuff together this was the most...

Trash!!!!!!! I spent $45 on strips and 6 bone in wings and a drink through delivery. I got my meals with no drink. My 6 wings were burnt, dry and over cooked to the point where the meat was drawn up and the bone was exposed on a few pieces. I called to complain and the manager said come in we will remake them! Well I took pictures of the wings before I gave them back to make sure they didn’t try to re-drop the same ones. They did just what I thought and it was the same wings. So I went back in and talked to manager. Her exact words were This is how our wings look usually they just looked the same. Then I brought the pictures up and showed her that I know these are the same wings. The first picture is the remade wings supposedly that I got that they tried to trick someone which they were super watery than what they used to be. So it’s no telling what they did to them!!!! I won’t ever go back there again and as soon as I find corporate’s number or whoever is in charge...

Holllly cow! Whoever is in charge of this staff deserves a trophy! I've never been treated so well before in my life. The staff was super friendly and worked with a real sense of urgency. I ordered the "Extra Hot" wings and simply made a comment about the "Atomic Hot" sauce, an employee behind her had overheard us and asked me if I'd like to try it out. He brought me a small cup of the atomic sauce and some carrot sticks. That is so cool! The kitchen staff made short work of whipping up my order and it was out to my table in no time. The food was great, the service was amazing, and those bread sticks were fresh as f*. I'll be coming here a lot! My only regret is that I didn't get the names of the staff or I would have given them a shoutout. But they were all super helpful and amazing. Thank you Dudes...