Panda Express — Restaurant in El Cajon

Worst customer service I ever had here. I have no idea what's wrong with the staffs attitudes here today on 12/10/2021 around 4:40pm but I didn't feel like I was treated as a customer today. I have never had an issue with Panda before in my life and order with the same terminology Panda uses when ordering. I only ordered 2 plates and 1 plate has 3 items. 2 entrees and 1 side. Both plates had the same items except one had orange chicken and the other was broccoli with beef. I told the young teenage looking girl what each container will have and only stared at me.....she asked if it's half and half and I said yes. She stared at me again. I asked did you hear me? She said yes in a rude voice. Idk why she kept staring at me when she already knew the items in both containers and even wrote them down.....there was no other question like is that all or anything so idk what the confusion was. She gave up and this older asian woman came and stepped in with a worse attitude. I got flustered and sighed and said the exact same orders nothing new. They were both half and half on the items I said yes to and just regular plates. She too kept staring blankly and so I felt like I kept repeating myself endlessly with no reason. But that's how you order you state the object like if it's a bowl or a plate. That's why I said 2 plates........they both get 3 items...just different portions....so idk what's wrong. I agreed to half and half on my items I told them on and they just acted as if I was speaking nonsense or a different language.....we finally came to a conclusion and got rung up correctly. So idk what happened....and why they made a scene over the menu that's very simple. Idk if they don't understand what a yes means to a half and half and if they know it's 3 items idk.....it was weird and felt like they didn't want us there. Idk why there was confusion when the receipt was perfectly...

I came in around 710/ 715 Monday October 29 awesome service from the Asian girl serving my food they were low on food and I ordered double Beijing beef and another with Beijing beef and Orange chicken..so while I waited I poured my drink turn back around and the white girl on register is finishing my order. I don't like to correct people on their work and I should have checked my order, but there was a huge difference between the Orange chicken and steamed rice that the Asian girl served to the Beijing beef the one on register did.. the double beef had mostly vegetables and was about one serving and the beef with the chicken was half an order I usually let it go but this happens way to often. Unfortunately I threw away my receipt before leaving but if it helps my order came with two plates steamed rice one with Beijing beef and Orange chicken and other with double Beijing beef with one...

It's a fast food place, I don't expect gourmet food or catered service. I ordered on the app and got there about 2 minutes before my food would be 'ready' according to the app. I got there and let them know I was picking up an order placed on the app. The server said ok and added my beef and broccoli in my plate. My order than sat a good 5 minutes without any updates from the staff on what the hold up was. The workers (along with the manager in the black shirt) we toward the back and started talking about time off they were taking. I then raised my voice and asked if my order was going to still be warm when I got it. I was offered a free drink (which I declined) and then an egg roll. Un-acceptable customer service. They were waiting for an additional side. If they had told me that, things would've been...