Service was terrible, server brought the wrong drink (and okay that happens) but he forgot to bring the correct one and when he finally brings it (only because I asked him for it in passing because he didn’t check on us) he drops it off annoyed and leaves so quickly. The hostess brings us to-go silverware saying they ran out of silverware (keep in mind we are 1 of 4 families in the restaurant when we got there) and yet the next 3 parties to get there get regular silverware (so like, what?). The (food) wings were dry looked like they left them under the heater light until our food was ready because it all came out at the same time and the four cheese Mac and chicken tasted like water down Alfredo and also looked and tasted like it was under the heating lamp forever. My kids cheeseburgers were actually good at least they didn’t mess with their food. But overall just a terrible experience, which was disappointing because I USED to love going there, but this time I felt profiled and unwelcome, even trying to get my check, so I can leave proved to be a task for our server who once again I had to flag down and once he finally got it we were waiting so long for him to come get my card to pay because once again he just dropped off the ticket and ran. My family finally got up went to the car to wait, while I waited for him to close out our check. Beyond disappointed and I must admit that for the first time ever I didn’t tip, which I always do, feels taboo but I couldn’t justify tipping such a...
Read moreEdit June/2022: VAST improvement. Whole new staff (from what I recall), way better food, serving speed was top notch, prices are still a bit higher than they should be, but the difference is night and day. Will definitely return. Great, commendable improvements. Old review left for contrast.
Old review:Horrible place. The wait to be seated, on a day that wasn't busy, was about 30-40 minutes. This seemed excessive since the place was nearly empty. Another 20inutes later, the waitress took our order. 1½-2 hours later, yes hours, the food comes out...luke warm. We can be forgiving people, but this was too much. We flag down the waitress after waiting for any staff to show up nearby for 10-15 minutes. The waitress takes another 10 minutes to get out ticket, hands it to us and leaves. There's no one available to take our money or to even talk to. We literally could have walked out without paying. After the hostess shows up, she takes our payment, which was grossly over priced food for the serving size and quality, and we can finally leave. All in all we lost 3½ hours of our lives. The one thing we gained, was knowledge that this place is not worth coming back to ever again. This was the nail in the coffin as before this visit, there had been two prior visits where they double charged the meal and one visit where they charged for every topping on the baked potato......
Read moreTL;DR If your significant other wants to come here convince them to go somewhere else unless you want to be disappointed and out $50 for a meal worse then McDonalds in quality.
I dont know where to start... the slow service on a slow night, waiting until the second coming of jesus to get another drink, the waiter blatantly seeing that your drink is empty but walking straight by with out the courtesy of asking for a refill; the list goes on and on. My lady and I have came to this one in El Centro multiple times and every time we come I get more and more disappointed by the experience. They seem to never get better and in a way, a little worse. Every time my lady convinces me to go to this horrible place It always takes over 10min to get a simple well drink like a jack and coke or something of the sort, doesn't matter if you're at the bar or at a table the service is still horrible. On this occasion of coming the food was the worst I've ever had. My girls pasta was microwaved and the chicken was rubbery and the brunch burger I got had cold fries and vegetables that smelled like they recovered them from the dumpster.
In closing I'd like to say this place never gets better, just go some where different. Hell, taco bell would have been a...
Read more