Playzone Bowling and Amusement — Local services in El Centro

Very disappointed with the level of service we received in the bar area last night. We asked for the supplies needed to play pool, and with little reply nor any instruction towards payment/deposit, we were given what we needed. The employee seemed particularly annoyed, which I could understand considering there was terrible metal karaoke blasting, but still, absolutely zero instruction on the pool. This lead us to believe there wasn't any information to communicate, so we carried on.

At the end of the night, the woman from the bar came to my friend with a receipt for ten dollars, to which he expressed some disbelief towards, so the woman kind of annoyingly stated "dont worry about it" and walked away. A couple minutes later, a gentleman working the bar came to us with ANOTHER receipt, this time for TWENTY dollars, and handed it to my other friend. Understand that this friend wasn't even the one who asked for the balls nor received the receipt the first time. He paid the bill anyway to avoid any issues, and at that point, we all just wanted to be done with the place.

This level of unprofessionalism and inconsistency will be the reason we won't...

We had 12 people in our group and got two lanes for an hour. We put the 5 kids on one lane so they could use bumpers and 7 adults on the other. The software has room for 8 people’s name on a lane. After 45 minutes and all 7 adults bowled 5 frames each, the 7th name just disappeared with all their scores. I went up to the front desk and they said “You can only have six bowlers on a lane, you’ll have to add them to the other lane.” So they just deleted that person and their scores without telling us WITH 15 MINUTES LEFT. They could have moved it to the other lane, but that would have made sense. I’ll also say I tried to call this place to reserve lanes two weeks ago and could never get anyone on the phone. I emailed the email address for parties on their website and got a call a WEEK after I sent it. I gave it two starts because their pizza was good and it was clean but they lack significantly in...

HORRIBLE...Yesterday my friends and I went to celebrate my birthday. The lady in the front desk gave us very horrible attitude when giving her our shoe size. She kept on rolling her eyes, and was throwing my friends shoes across the counter. When we wanted to play laser tag, two other ladies in the front desk were being really rude they were rolling their eyes and would even raise their voice at us when we’re being polite to them. Horrible service. Very rude employees. We were a group of teenagers but we were not alone we had two parents with us the whole time and the times when they were rude was when the parents weren’t around. I understand that some teenagers can be rude and rowdy but my friends and I weren’t. I believe that we shouldn’t have been treated like that because we were having a great time together but unfortunately we had very...