Starbucks — Restaurant in El Monte

Edit: No surprise. I came to review the location, and I had already given it 1star from three years ago. I ordered from this location and didn't receive all my items. When I got to the window, I was given the food items with a handful of bunched up napkins. When I got home there was an item missing. There's no way to review your order in the app to receive a refund. Burger King has an automated system that gives you a credit on the app... BURGER KING..!? I called the store and they said I could,

Go back to the store for the item, or Go back to the store for a refund..

It takes 10minutes one way to get to the store. Having to go back means I lose 40minutes from what is supposed to be a "convenient" trip through a "convenient" app. $4 lost because they bank on people not wanting to be inconvenienced is theft to me.. Refund my money. There's an entire department at Corporate that monitors and deals with transactions. FIX it.. To top it off, the impossible sandwich isn't impossible to believe you are getting fake meat.. My dog makes more solid patties when I take him outside to poop.. Gross..

2021 review.. Not for me. The only reason I come is my wife orders it, and even she is losing interest. They can not keep a full stock of items.. something is always unavailable or missing an ingredient. That's why they promote...

2024 Update:

It’s been five years, started going again due to proximity. Typically fast and my order is always right (yay). So now I’m a regular. FYI Location has an outdoor seating area and no indoor area. Noisy street and a lot of foot traffic.

Old Review:

I love Starbucks and this is the most convenient location but I just can't go anymore. They've messed up my order 8 out of 10 times. It's a soy latte. Nothing special. My partner orders black iced coffee and they frequently add sugar pumps ruining his drink. We're simple folk and for the price of a Starbucks drink you expect your drink be great and correct. But that's it for me. And I tried. They just need to get their act together. Whoever trained this group -yikes. I'll just drive to the...

We stopped to have a nice drink before going to work. There was no waiting line, an order was done purty quick. They gave us our drinks, 1 extra and we asked, did you charge us for 2 or 3 drinks. The said 3, we said, no it was only 2, she asked for the drink back to give us our refund back. Now, this was there mistake and normally they give you the refund without taking the drink back, I didn't mind giving it back, but with all this Cov19 if it was touched by someone else, wouldn't they be safe and not take it back, just because of everything that's going on🤔 I don't know, that really made me question...