Wendy's — Restaurant in El Monte

I recently visited Wendy's and was truly impressed by the exceptional service provided by the entire staff. From the moment I walked in, I was greeted with warm smiles and a friendly attitude that made me feel welcome. The employees were not only kind and courteous, but they also went above and beyond to ensure that my experience was enjoyable.

Each team member I interacted with was incredibly helpful, answering all of my questions with patience and care. They took the time to make sure my order was correct and even offered suggestions to improve my meal, showing genuine concern for my satisfaction.

What really stood out to me was how the staff worked together seamlessly, creating a positive and efficient atmosphere. They were attentive to all customers, ensuring that everyone received the best possible service, regardless of how busy it was.

In today's fast-paced world, it's rare to find such a dedicated team that truly cares about their customers. The employees at this Wendy's location exemplify what great customer service should be—kind, considerate, and always willing to go the extra mile.

I highly recommend this Wendy's not just for the delicious food, but for the outstanding service provided by its amazing staff. They made my visit a memorable one, and I will definitely...

I mentioned to the drive-thru about March madness the new app for Wendy's and he told me he could not help me with it I said fine I will park and sign up for it myself after a half hour I got frustrated and ordered off the I mentioned it in the Drive-Thru what I was doing and he told me he could not help me with it and then once I paid for it I asked them how about the points for the food that I just bought do I use the receipt to get them and he told me oh you should have told me before well he should have told me how to use the app the employees should know the procedure when you go to McDonald's the first thing they ask you are you using the app today Wendy's should learn that if nobody has told them that McDonald's does it that way. He should have had called the manager when it comes down to it they need to be...

I made a mobile order and was checked in at the drive thru. Had to wait a long time because people don’t order through app and take a little time to order but understandable. The girl at the window was friendly. Once I got my food, I had to check to see if everything was in the bag and I have always bad luck with missing an item or the person not hearing me. I was missing an item so I had to park and let them know. That same girl was telling the guy who helped me that she put the missing item in. I asked the guy if he wanted to check the bag. So why would I get off just to say I am missing something… I don’t take advantage of things but really? I checked the bag and the receipt and was missing something. Service could have...