Waited for 15 minutes in drive thru and got tired of waiting so went into the establishment. Two young ladies who didn't greet at all until one finally acknowledged me because she possibly noticed how bothered I was. I order 1 small shaved ice. The young lady who prepared it let it sit there while my daughter and I were obviously where the only ones there. Finally the other young lady finally hands it to me. Manager (Mathew) walking around doing who knows what. This just reflects how this location is managed and these young ladies don't know anything about customer service. I asked the cashier what her Managers name was and she couldn't even remember that. This young work force is the worst. Scary what the future holds with these...
Read moreAccidentally put my order for this location and now I remember why I hate this location. Put an order in for orange and grape. We received our order and no grape was in it (no problem). Went back to show them the receipt and ask for them to just put in the grape on top. The man took our cup and put cream. I’m lactose intolerant and try to stay away from all dairy. We asked for a new cup with the correct order and the man who seemed extremely bothered by the request made it but took the spoon from the old order, scooped out the cream and put it into the new order. Pretty petty for just asking for our correct order. Had to scrape off...
Read moreWas waiting in line for half an hour and I was the last car in line on a Thursday night. Finally pulled up to the drive through speaker and I was there just waiting for a response for another 10 minutes just for the guy to tell me the guy in front of me was the lat car they served. Literally got so upset I had to let the dude know , bro! I’ve been waiting here for almost ano hour and I’m literally the last car! Use to love going there but I won’t be going back. Anyone know any good...
Read more