Einstein Bros. Bagels — Restaurant in El Paso

I cannot give 0 stars but they definitely earn zero. They open late and are never ready on time. I stood there for almost 10 mins while the manager I can only assume, counts money while eating bacon. She finally asked what I wanted I told her I was waiting for them to unlock the area with the juices. She mumbled something and walked off. So I grabbed some water and stood there. Still was of no help. It doesn't take 20 mins to charge someone for a drink. The sad part is the service has been bad for several semesters and all the owner does is reply but does nothing to fix it. You lead by example and that shows the ower has no care. We as in about 60 students so far are going to start asking others to help out and see if we can get another business to replace this...

Stopped in to this place with my daughter she was craving a bagel, reason we picked this one cause on google it closes at 3pm, btw this place is hard to find no signage expect Decals on the inside of dark tinted windows. So we park go and stand at the counter, wait approx. 5 to 7 minutes. The clerk was chatting with some students across dining area. Then after a bit sees we standing waiting for Service and comes over and says oh “we’re closed”. Clock reads It’s 2:15pm. On the counter theirs a sign that says the hours which for Friday says 7am to 3pm, I say hey your sign says 3pm and it’s the same on google, and he says oh we close at 2pm do you wanna call the owner? I’m like what’s the...

Every time I order something there's a mistake. Usually the staff is helpful but sometimes they don't take care to make sure things are done according to order. This includes requests for specific omissions or additions. If your lactose intolerant or have a milk allergy don't bother ordering plant based they forget and use regular milk. I waited over half an hour for a drink once only to have them tell me they gave it to...