Wendy's — Restaurant in Elgin

I sent my daughter to bring food for the whole family. There was a burger and French fries missing that was for my mother. My salad had a long grey hair in it. Then my daughter ordered sprite and she got cola. Come on it's supposed to be fast good and it should be accurate. When someone gets all the way home and it's raining they don't want to go back out. Time to step it up staff. Would you eat that salad after someone's hair was in it? Would you be happy to pay for a product and not receive it? I hope the service is better next time. Update 7/19/2021. The service has been a lot better until today. I ordered a Burbon bacon cheeseburger and usually it's delicious that's why I drive all the way over there for lunch but today what do I get? Everything on the burger EXCEPT the Burbon sauce! Really. It was so plain. If I want my order messed up Ivan go to mcdonalds right by my job and...

Ordered my food I had to repeat myself various times to get my order wright so as I pulled up to the window to get my order I was handed my drinks but the cashier the person by the window taking care of the costumers seemed upset when he gave me my drinks he said go around the restaurant and come to the drive thru in 5 minutes why do I have to go around the restaurant if all he could've done is said for me to park in the side of the restautant and he could've brought my order out or anyone working with him to me instead of me going around the restaurant and get in-line behind all the cars and wait more than five minutes on top of what I was waiting for already .the food was good, but the service needs...

Stopped to have dinner 5 of the parking spaces near the entrance were taken...no customers in restaurant... employees took all the spots. Placed my order single w cheese small chili with cheese and water....simple, but was asked what kind of sandwich combo meal I wanted? I repeated my order then was asked if I wanted cheese! Told him yes. Then was asked what size of drink...told him small water. He put it in the register and was going to charge me $2.49 when I questioned him he had to get a manager... The food was put on a tray and pushed towards me..I asked about a cup for the water...now to top it off every thing was cold?...