Delicious banana walnut waffle!

99% of the time it's a great experience and delicious food when dining at Jelly and when ordering for delivery. But it's been more than a couple times that I've ordered for delivery where the portions were not what they are usually, undercooked food, poorly packaged, and missing utensils and condiments.

There are a few of us who order delivery who work long hours and the graveyard shift. Night shift workers are often overlooked and with the effects of the pandemic with stores closing earlier and with fewer choices of course we find ways to make it work and the convenience that deliveries brought throughout the pandemic was such an upside esp for a nightshift worker.

*** All I’m asking is please be thoughtful of your packaging (if budget allows) (separating cold from hot items) and if out of ingredients please don't mask it by doubling the portion sizes of the sides because if I've wanted an extra portion of the side I don’t mind paying and adding an extra portion. But please provide the right portion size for the entree and if it’s not possible then please rescind the order or give a heads up and send a message but don’t give false hope and disappointment to a loyal patron who feels tricked and wasted hard earned money.

As someone who has worked in different kitchens working different positions as server, line worker, food prep, dishwasher, I’m aware of the rush and the shortage the f&r industry experiences even pre-pandemic times. Even now as a healthcare worker I empathize. It’s disappointing that quality fails sometimes because of that.

This is a good go-to place for breakfast, nice ambiance, friendly crew/servers and just like everyone else can use some room for improvement on a few shortcomings.