I can't possibly express how terrible this Burger king was. Customer service was nonexistent, staff, including management were the worst. Standing at counter waiting, manager comes from back of store looks me in the face, doesnt ask if I have been helped, then returns to back of store. Staff standing off to the side, finally comes to the counter and just looks at me, no can I help you nothing(like a zombie). I say hello, dont know if she responded gave my order and she stated total and walked away. Finally got my order and then it was the worst! Like it had been sitting around for a while. Will never ever ever again visit this BK or any other in Elkhart. Oh and that doesnt include the conversation between staff that anyone could hear, including talking about " a drunk man" sleep in the corner the evening before and how staff had to make him leave, including punching the man! Despicable Had to rate this place to be able to post, so I gave it a 1 since there was nothing lower South...
Read moreI went in to get my favorite chocolate shake.....The one customer in front of me was taking a really long time making decisions.....After waiting in the only line for over 10 minutes, the night manager came over.....He stands next to the cashier and watches...... And he says nothing....So I figured that if I asked him for my shake, he could make it quickly and by the time he's bring it to me, hopefully......the cashier would be done with her slow customer.....Nope.....He refused, telling me I had to wait in line.....The straw that broke my camel.....was when the cashier had time to whisper to this manager "Some people need to have more patience".....I heard this, considered it an insult and left without buying anything....I might have continued to wait except for this insult.....Anyone else would have just apologized for the wait.....I won't be going back to the Elkhart Burger King on...
Read moreI thought with the rebuilding and reopening they would finally up the quality of their service and quality.. but I couldn't have been more wrong, still by far the WORST fast food experience of ANY in the business. Not only does their attitude, quality, and speed suck.., they can't even get your orders right!!! I've gone a total of 3 times since they reopened, and 2/3 times they screwed up the order!!! And one of those times, I went back, they screwed it up again! I caught it before I left, informed them, and left, just to find out, THEY STILL COULDNT DO IT RIGHT!! IT WAS THE WRONG KIND OF SANDWICH AND THEY GAVE THE WRONG DIPPING SAUCE FOR THE CHICKEN FRIES!!! ABSOLUTE BLATANT INCOMPETENCE!!!! HAVE NOT AND WILL NOT EVER GO...
Read more