Pizza Hut — Restaurant in Elkhart

This is the worse location in the area. The last. 3 times I have ordered from this they have messed up my order one way or another. First time they sent me a BBQ chicken pizza when I ordered a buffalo chicken, second time they forgot to put a topping on one of my pizzas, and now today I ordered 2 pizzas from this location for delivery. The driver obviously made more than one delivery at the same time, by time I got my pizzas they were nowhere near fresh, the bead on one was already becoming hard. To add to it they forgot to put the sauce on my pizza. How do you forget the sauce? Isn't that the first thing that goes on a pizza? As well as they ran out of 20oz mountain dews, I had ordered 4 so instead they sent me one 2 litre which wouldn't have been a problem, except they still charged me $5 for the 4 20oz bottles. If I'm not mistaken a 2 litre is only $3. When I called and made a complaint I was told by the manager that he could remake it and deliver it but I would have to wait because there were 8 customers ahead of me. Was told it would be over an hour wait to get the pizza that they messed up after I had already waited an hour for a pizza that was so dry that my dog wouldn't eat it. This location is garbage and needs better management and employees that are smart enough to remember to put pizza sauce on a pizza. It's not...

The food was good and hot. And staff very nice. I would have loved to rate 5 stars, however i ordered a pizza just for my husband with chicken and beef because he is allergic to pork. And i also ordered another pizza with beef only. Within an hour after eating my husband was having all the symptoms he get when he is having an allergic reaction to pork. A bad fever, aching everywhere, and his stomach was super upset. This lasted 2 days. I went to look the pizza over, and as i compared the beef on the 2 pizzas, i noticed that the "beef" on one pizza was lighter than the other. And when i tasted the two, i could tell one was pork and the other beef. This is a serious mistake and could cost someone their life. Fortunately, i acted fast and gave my husband medicine to counteract the reaction. I went to the store to kindly tell them in person what had happened and how serious this is, and they only said sorry and that they would be more careful. I was a little disappointed that was all they did for such a big mistake. I was expecting at least a gift card to make the next time right after spending $40 on food, part of which was supposed to be for my husband and now...

Placed an order to be delivered at the Hilton. While waiting on delivery went outside to have a smoke. While out side watch a driver park and get out with food not long in a warmer pack. Watch him for a few minutes looking around Didn’t know it was my order. Ask if I could help him find something. Found out it was my order. Delivery driver had no marking on car No Pizza Hut shirt or uniform made me even nervous to even accept the food. Very Shady While profit the food I asked how much did he receive out of the $5.99 delivery fee did he get so I could Tip him better. He said Nothing. Tip another 5.00 on top of delivery fee he received $0.00 of. Food was Luke warm. When call to store to speak with a manager Got hung up on 3 Times When transferred by call center.

Receipt even said driver get none of the $6.00 delivery fee.

Bottom Line

Shady people delivering my food Luke warm to cold food Driver got screwed by Pizza Hut for work Hung up on 3 times Delivery driver did not work for Pizza Hut ( I asked ) not a employee Lied to by call center who took order.

Do Not Recommend I will never order Pizza Hut again in Elkhart, Indiana proof...