Starbucks — Restaurant in Elko

I have been here twice. Both times my drink wasn’t put in the system correctly. This time I brought it up. The girl who made my drink was different from the girl who took my order. The girl taking my order told the girl that made my drink it was her mistake and what I wanted. I wanted 2 extra pumps of syrup and made warm. The girl who made my drink took my drink back and instead of just making a new one correctly she added two more pumps of syrup directly into the latte she already made and then Stirred the coffee and handed it back… I am a barista at another location so I know It would of taken the same amount of time to remake the drink correctly and that’s starbucks standard even for starbuck franchises like this location. I had to get ice because my coffee was the same temp imagine that it doesn’t drop from the strandard temp which is 160 to the warm temp which is 130 by stirring the drink…

I want to note that the girl taking my order was incredibly kind when she took my order and tried to help me...

Starbucks is my favorite coffee shop. I love there coffee. However, there seems to be an issue when I order just a regular hot coffee. It's never hot. It's made ahead of time and put into a craft to keep it hot. I understand the reason for this.. But it's NOT hot. It's never hot! Let's not forget your customers who just want a good cup of good ol fashioned coffee! You seem to cater to the "I want this and this and this and this and this, but make it skinny" crowd... just HOT...

Coffee was made well, and the Baristas were friendly. Even though it's been taken off the menu, they were still able to make a Salted Carmel Mocha (Hot) coffee! I was impressed and very happy. Most won't make them anymore. Unfortunately, they didn't have the salt topping anymore because Starbucks discontinued but they still did an awesome job. Never should have been taken...