I ordered through the app at 9:20. I got to the store and waited until 9:45. Because they seemed busy, I waited patiently. As I am waiting there, they start to slow down, and the servers start disappearing to the back. I asked if my order went through. They said, "Yes, it did. Sorry, I should have asked when I saw you sitting there." Yes, they should have. SMH Got my drink, walked out to the car, and took a drink. They had made my drink without the flavor, so I had to go back in. They made it again with flavor but forgot the cream. The coffee was a "Vanilla CREAM Nitro." It was now 9:55, and I had no more time to wait. Please pay attention to the guests who are waiting. We used the app because it's supposed to save time. We wait patiently to respect the fact that you are busy. Waiting 35 minutes for a coffee you pour through a spout, then to have it made wrong not once but twice. That...
Read moreBest Starbucks in Ellensburg. Everyone who works here always has a smile on their face & they are so friendly & sweet. Last week my daughter was in the hospital & I told the barista & she made her drink & said that it was on her. They make the drinks perfectly. My friend Sheila & I love this Starbucks & the employees. Always friendly. I don’t think that you could be a part of this team unless you were a naturally happy person. 😜 You walk in & they are always this way. When I ask them to go a little bit extra for my daughter- they go above and beyond. I’m from the West Side so picky about how my drinks are made & this Starbucks is by the book & not sloppy just because they’re in a rush. They make them...
Read moreMy husband and I came here early, 5:30am, before boarding the airport shuttle. We were greeted warmly by the two baristas (I wish I knew their names🤦🏼♀️). It was a lady with curly hair and a guy with black hair. They were patient and helpful, and very kind. All at 5:30am! It was a really nice way to wake up and start the day. I got a spinach feta wrap, and my husband got a pesto ciabatta panini. We shared an iced lavender matcha. The food was great quality, hot & crispy, for how fast and convenient it was. The lavender matcha was a perfect treat, not too sweet with a smooth texture. The two baristas made the experience. I appreciated their warmth and...
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