bb.q Chicken Englewood — Restaurant in Englewood

Update: BBQ headquarters reached out. Had to fill out a questionnaire. But they said they can’t do anything about my order because I had ordered through their website?! But if I had ordered through DoorDash directly I could file a complaint and get reimbursed?!!!! Does this make ANY SENSE? Don’t waste your time here friends! Order from the Palisades Park or Closter branches. MUCH better and they PICK UP THE PHONE!!!

I ordered the 1) ddeokbokki 2) rose ddeokboki and 3) special sauce boneless chicken. I order from bbq (various locations) all the time, like at least once a week. This is my 2nd time ordering here. It’s actually my neighborhood branch The quality has substantially dropped here from my first order. I tried calling them and they don’t have their phone connected. The ddeokbokki had very little sauce. The rose ddeokbokki was fine and comparable to other locations. The chicken was so salty!

I will try calling again and may give them 1 more try but the Pal Park store tastes much better than what I got here today for $55 + $18 door...

I had a great experience here! The service was quick, and the chicken was tender and flavorful. I really liked the futuristic setup where you can order and pick up without face-to-face interaction—very convenient! The tteokbokki was also well-seasoned and enjoyable.

If I could make one small suggestion, I found the food overall a bit on the sweeter side, especially the seasoned chicken. I know take-out food is usually sweeter than home cooking, but I think it would be even better if it were just slightly less sweet.

That said, the portions were generous, and among the local chicken places, this one stands out as the best option. Definitely worth...

I ordered on Uber Eats and tried to call the store at 7:30 to ask them to secure my bag so the driver would not be able to touch my food. I called and kept getting hung up on. They would pick up the phone and hang up on you. Mind you, they don’t close until 8:30 and it’s only 7:30. I called 6 times back to back until they blocked me. I’m giving 5 stars because I’m sure with a little training, this could easily be fixed. Hope this feedback gets into the...