Worst location in Enid. Employees Shawn and melonie have very poor to little customer service. While ordering our food more people walked through the door and I heard melonie make a negative comment about the rush of people. Our food was ready to be paid for but instead of cashing us out the employee walked back to the food station and starting taking and making another customers order while we just stood there. We Tried using a coupon and melonie refused to type it in for us. Said we have to place our order online. At this time it was 8:45 and online ordering stopped and we wasted our time trying to pay online. I tried asking Shawn to honor our coupon and he said he wouldn’t. We went to the car and I called another location who told me they can honor the coupon on the pos system. I went back inside to tell Shawn that the other location said they are able to honor the code. When I walked in Melonie was eating our sandwich on the customer line and Shawn got rude and said that he’s not honoring nothing and raised his voice saying I was rude. I asked to talk to a manager and he told me there wasn’t one. When I left I called the other location and got information to contact the store owner in...
Read moreTerrible service the lady who attends at night has a terrible bad attitude, she grills the sandwich and opens the cheese or whatever she grabs with her hands, throws it as if it were garbage, the truth goes to another place with the truth, I do not recommend it Going at night the lady does not have ducause because she takes her job with a corjae because of the fact of being alone the fault is not of the clients she understands that she is alone but it is not for her to be so as she hates her job seriously, lady yes You do not like your work, let someone else do what you clearly know that you can't do it, stop messing up the restaurant just because you don't know how to do your job this people don’t know how...
Read moreWas very upset at the fact that they were out of almost every thing for all sandwiches. Plus still charging the full price for our sandwiches. Spent a little more than $70 bucks on four footlongs. The one guy working tried apologizing. Yet the other guy was basically saying you get what we have and be happy with it. I'm not going back to this location ever again. So sick of the price on food. Us the way you employees talk to customers. If I hear this type of behavior in my company. That person would be fired on the spot. People forget that if customers stop eating out. All the fast food companies would...
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