GameStop — Local services in Enid

I've been going to Game Stop since 2009 when I came back from deployment and got my first system. We just moved to Enid, Ok. And everyone in town warned us about the store here. We went to transfer a game I had previously ordered. I have transfered from state to state multiple times etc. This store said I would lose my pro edition. Even tho the store it's ordered from said they just have to transfer it and my copy will come to the store like it's been in over 5 states and multiple cities. I even called the Oklahoma city store and it wouldn't be and nd problem. Someone needs to get management or someone that knows what they are doing and until then I will not be using gamestop. If I could do less then a star I would and I do not recommend this...

NOBODY!! I mean nobody wants to feel ignored in a store. I walked up in this place, feeling 100% I'm going to buy a PS4. I browsed around at a few games and glimpsed at the television as games were being played. Maybe about six customers in the building and three at the register(they were all together.) I stood in front of the other register because there was an employee there messing with the register computer. About 10 minutes in, the employee backed away from the register and pulled out their phone. Believe me! This person KNEW I was there, because I did a cough and clear my throat thing awkwardly to get this employee's attention. But nope. So I left, while the (3) other customers walked out behind me ecstatic for their...

Do not pre- order from them. I preordered WWE 2k20 for my son and didnt receive my preorder code for the bump in the night pack. The code didn't print off on my receipt and I was told it was in the deluxe box which it wasn't. Called the store and they didn't have the code. Called customer service to be told they couldn't find my order. Never have I been so disappointed with customer satisfaction. Worse part about it was it was for my autistic son who has been waiting over 2 months for it...