This is not our first time dining here and not sure if it’s under newer management, but the portion of the food tonight was smaller and their billing system can’t even do math right.
Food issues The yellowtail collar wasn’t cooked the first time and when we told them, they just microwaved it for us. We had an Ari Sashimi and there was bone in it. Which they ended up giving us some fatty tuna to compensate, where we just told them for awareness and not asking for free food.
Billing problems We had 6 adults and 1 child in our party, not guests of two. We noticed they automatically charged us service fee, but we reviewed the menu and no where does it state where a service fee will be included when X amount is in your party. We noticed the serviced was higher so we clarified with the server what was the percentage supposed to be and she replied 20% Even though we noticed they charged us service charge after tax and not before AND not exactly 20%. Not even sure what number they punched in to get to that amount. We didn’t want to make a scene and just agreed to never come back again. They bring us back the signing receipt and in bold it reads, “SERVICE FEE OF 18% WAS INCLUDED”. This is when we waved down both servers to question about the over charging. We explained to them our frustration, how do you tell us 20%, when it’s not even right to begin with, but we said we let it go, but then you show us a receipt that we are supposed signed with a different percentage amount on it. At first the server kept insisted that they just charged 20% and that the final amount it’s correct. We corrected them by telling them that they shouldn’t be charging us service fee after tax and even then the amount was incorrect. And now there’s another receipt that reads 18% was included, which one is it? They proceed taking out the calculator and goes, oh the amount isn’t right but we don’t what happened and just walked away without telling us if they are going to refund or void the payment. After 5 minutes of watching them talking to someone from the kitchen and giggling amongst themselves, we just signed and left. As we walked out they just apologized and insist they don’t know what happened.
With that conclusion, it led to this review on Yelp to try spread the awareness of their shady business practices.
And to be honest, I don’t think they care and very disappointed because they were a good local non ayce sushi place...
Read moreThere’s a few good sushi items (not AYCE) on Rainbow and Ari Sushi is worth a try. They have all your popular Japanese dishes, but we mainly came here for the sushi choice.
We chose the Chef’s Choice Ari Sushi which comes with 9 pieces of sushi as well as a soup and a side dish. We chose both the blue crab hand roll and the blue fin tuna roll. I definitely suggest the blue crab hand roll as it was really flavorful with a mixture of crab and mayo. The variety of sushi they give you is also really good as it’s a great variety of sushi in which they all have their own unique flavor in its own. The price point is also really good for the quality you get.
The service was decent. The only bad part is that we asked for a hot sake and the first one they gave us was a Luke warm sake. Maybe it was just sitting there but who knows. The environment was pretty chill since there wasn’t a lot of customers there when we arrived. Doesn’t give you an upscale feeling but it gets the point across with its...
Read moreAri Sushi: A Seafood-Lover's Paradise (Even for Those Who Can't Eat Seafood)
As a seafood allergy sufferer, I'm always a bit apprehensive about dining at sushi restaurants. But Ari Sushi proved to be an exception.
The staff was incredibly friendly and helpful. When I mentioned my seafood allergy, they immediately suggested I try their lunch bento box special, which featured a variety of non-seafood options.
I'm so glad I took their advice! The bento box came with a salad, miso soup, steamed rice, teriyaki beef, and chicken katsu. Everything was incredibly delicious and fresh.
For the price, it was an absolute steal! The portions were generous, and I couldn't get enough of the iced tea. It was the perfect accompaniment to the savory dishes.
Overall, Ari Sushi is a must-visit for both sushi lovers and those who can't eat seafood. The food is incredible, the staff is amazing, and the prices can't be beat. It's the perfect spot for a casual...
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