Captain D's — Restaurant in Enterprise

Visiting from out of town today and experienced the most unprofessional manager/cook. Received a baked fish combo with less rice. I could see the bottom of the plate. If Captain Ds is doing portion control maybe resize your plates, because a 10 dollar meal doesn't require me to see the bottom of the plate. But let's get past the portion control. Let's talk about about the ghetto, unprofessional individual yelling from the back with an attitude and tone about your portion sizes. The professional cashier and I had already established that I would get a refund. But Miss Attitude in the back proceeds to yell and go on and on about that's the portion and if I wanted more I would have to pay and blah blah. Just mouthing off unprofessional is definitely a character flaw. Maybe she was mad I requested a refund and she made a halfway meal that was then going in the trash. No wonder there wasn't a line in drive thru small portions and high prices equals going out of business. And based on the employee attitude and unprofessional communication skills, you lost money. My advice would be to find a better manager for this location with less attitude and better customer service. She also may want to watch who and how she talks to people. Etiquette school may do...

My wife, kid and I went to captain D's today an ordered 36 shrimp, 3-piece fish plate and 6 orsters. We asked for extra tartar sauce because we got so much food and the manager told us that it was in the bag. We made sure we asked a few times for extra tartar sauce because we know how busy it gets there. We got home to find three tartar sauces in our bag. Common Sense tells you with all that food three tartar sauces does not cover it!! This is not the first time we've had a problem here but we like Captain D's. This is just the first time I've decided to leave a review. I just don't understand why people that work at fast food restaurants act like they buy the condiments out of their own pocket. Hopefully this gets resolved because I love Captain D's food. But I can honestly say it will be a while before I can bring myself to go back to this Captain D's after being lied to by a manager! I feel like when you spend your hard-earned money on something you should get what you pay for! I called up there and the manager didn't even apologize for...

Captain D’s has always been my favorite place to go. We do not have one where I live now, so when I come home to visit it’s the first place I go to. The past few times I’ve been in the last couple years, the food has declined significantly. I am obsessed with the rice but now it is NEVER cooked all the way. You may get 4 fully cooked pieces in a spoonful. I’d be better off eating a spoonful of completely raw rice for free. And the portions keep getting smaller and smaller while the prices keep going up. Sadly I’ve decided to stop going all together bc I refuse to pay for raw food. So...