Service was horrible all around. I walked in for service and waited to be acknowledged which took several minutes. Finally I was able to get someone’s attention who tried to direct me to their digital menu ordering board. I asked if he could just take my order as there are no options to order how I need my sandwiches to be ordered he just said no. There was no one in the building and one car in the driveway but he tried to make it sound like they were slammed. I went outside drove right up made my order and instead of the window associate helping me the rude employee from inside decided he wanted to hand me my food. He handed it off by shoving it at me, giving me 3 drinks with no cup holder and closed the window without telling me my order was complete. I had to go through the bags to make sure I wasn’t waiting on anything else. I requested extra marinara sauce and only received one. When I asked for my additional marinara he said he was going to have to charge me an additional 25 cents. I paid it and he tossed me the marinara and closed the window again. Unacceptable rude and obnoxious behavior from what seemed to be...
Read moreStopped by to get some food thru the drive-thru. JESUS was at the window. At first he was polite. I was handing him my money and politely asked for sauce. He didn't say anything so I figured he didn't hear me. When he returned i asked him if he heard me. He said yes I heard you and proceeds to shut the window while I was talking. He comes back with my food. I asked him yet again politely if I did something to him. He said sorry I just have a headache so I said oh I'm sorry about that it's just....windows shut in my face again. So I went inside to get the store managers number and he said he would have them call me.. he was rude inside too. So I asked for his name so I can contact corporate. He proceeds to be disrespectful infront of other customers and says what do you want me to do .. I said be nice to your customers or don't work here. I understand that customers can be hectic and working with lots of them can be a pain in the A&^% but if im not being rude to you. Don't take it out on me. I don't believe in the customer is always right but if you cant respect the ones that are nice then get on and work...
Read moreThe staff here is really friendly and they h Ave CLEAN bathrooms. I liked the Bacon King burger and the chicken nuggets. Overall the food i have eaten was well prepared. The sole exception are the new hot dogs. Aloso they have one of those coke machines that had many flavors which I also like.
I do wish they would keep the dining room and front v end behind the resister a little cleaner. It is a little off putting facing the area eating v and seeing the same fries on the floor the entire time of my visit. Makes me wonder what the back b of the house looks like. Other than that though this is a prep good place for fast food.
Oh yeah... everything I have been to this BK the children's playground has been closed. As a parent, though my son is in his early 20s I feel that is a shame. It is a teaser that makes for unhappy faces, and kids tend to actvout. Which means it is a shame for the children, and makes the environment for the adult guests...
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