Thai Noodle Restaurant — Restaurant in Euless

Worst restaurant experience ever!!! I love thai food and was hopeful that this ghetto looking hole in the wall restaurant would have good food. I walk in and ask if they have vegan options because usually thai food is very vegan friendly and they advertise vegetarian options. The reply, "ya, we can try to keep the meat out for you". Try!? I wasn't very hopeful after that. I am seated in a small seating area that was hot. It must have been over 80 degrees and I see an industrial fan, like they would have in an automotive garage, on the wall. I order spring rolls and if they were any good at all, I would have ordered a meal. However, it took them OVER 30 MINUTES to bring out my appetizer! On top of that, they were the absolute worst spring rolls I have ever had! The veggies inside them looked old and the peanut sauce was TERRIBLE! If I know anything about Thai food, it is that Thai peanut sauce is amazing! For them to mess this up, I can't imagine that anything else is worth trying or remotely resembles Thai food at all. Especially if you have to wait over 30 minutes for your appetizers while sweating in their tiny hot dining area. I can't imagine that any of their good reviews are legitimate. They are probably friends and employees trying to drive business to this...

If there is a miscommunication between you and the establishment, they will blatantly place blame on the customer instead of attempting to make things right. If I already purchased something that was INCORRECT, how would that mean I am wanting "free food" as I was accused of in my previous review? The fact remains that the food I ordered was not the correct item that I wanted, and I was requesting to have my food remade for me so I could enjoy what I ALREADY PAID FOR. Rather, I was told it was my error and that there would be nothing they could or would do about it except have me spend more money and order another item. ABSOLUTELY NOT. Do not waste your time or money here. Horrible service (i.e., I asked how the Thai coffee was since I have never tried Thai coffee. The lady responded "it tastes like regular iced coffee..." coldly. This should have been my first cue to HANG UP and not continue ordering and spending my money at this establishment, so they are right when they said it was MY error!)

Look into other options nearby, there are PLENTY. Overpriced and poor customer service skills all around. NOT WORTH...

Worst service ever. I stopped in for some noodles and had never been here before. From the moment I walked in it was terrible. Young lady at front countr assumed i wanted to order to go and informed me I could order at the counter. I informed her that I wished to dine in. She told me I could take a menu and sit wherever. I did as such. Picked out my intended meal order and waited. I sat for 30 minutes without any one approaching my table to get my drink order or meal order. A couple walked in and was sat immediately, as opposed to seating themselves as I had. The waitress collected their drink order and returned with their drinks. Still not bothering to pay any attention to me. Then headed to the back. She came back took their order and left to the back again, still not acknowledging me or offering service of any kind. Its a small building. Only my self and the couple occupied the tables. There is no reason I did not receive service. At this point i walked put because i should not have to beg for basic service. Very disappointed. Will...